Senior Manager, Management Information

Location(s)

Chicago, Illinois, P&C-Butterfield Road-Downers Grove-IL-AAC

Details

Kemper is one of the nation’s leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper’s products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises. 

SUMMARY: 
Leads a team of MI/reporting analysts and day to day operations, spending time coaching, developing, and mentoring the team along with holding them accountable to goals/expectations of their roles. In addition to leading a team, this role is also hands on, requiring you to develop the Management Information material directly on a variety of projects. Working closely with business and technical partners, this position provides key business insights for the organization to drive results and support strategic initiatives.  You will have the opportunity to showcase and develop your advanced data extract, analysis and presentation skills to tell a story with a wide variety of data that will be used to measure results and shape the behaviors for the organization.  As a senior member of a fast-paced team in a growing company, you will work on multiple projects and workflows that leverage and expand your query, relational database and analysis skills while utilizing various visualization tools, such as PowerBI and Tableau.  Over time a successful candidate will learn to develop enhanced project management skills and demonstrate change leadership.

 

PRINCIPAL DUTIES AND RESPONSIBILITIES: 

• Mentors and coaches to ensure professional development for a team of professionals. Actively looks for opportunities to help team grow their skills and knowledge base. 
• Provides timely constructive feedback on performance.  Varies coaching style to help team members reach their full potential.
• Manages a portfolio of long-term projects effectively with limited guidance. Identifies a critical path and key dependencies for each project. Does both proactively and checks in appropriately.
• Leverages differences in perspectives and priorities within and across teams to optimize outcomes.
• Create lasting and meaningful business intelligence resource through telling a comprehensive and fluid story with data using visualizations created in tools such as Tableau and PowerBI.
• Possess a strong understanding of SQL and be able to locate, extract, normalize, validate and analyze data sets from multiple sources.
• Gather requirements from business users and serve as a consultant to provide guidance on options for available data that could be utilized to answer specific business questions.
• Create technical specifications based on business user requirements for the creation of new reporting dashboards and processes.
• Apply descriptive analytics to analyze data and validate assumptions to provide historical results and identify opportunities for further business focus.
• Maintain and support existing report processes across multiple distribution channels and schedules.  Challenge constructively to strive for efficiency gains.
• Regularly present results and findings to key stakeholders within the business, including executive leadership.
• Collaborate cross functionally with a multitude of stakeholders to accomplish necessary outcomes to large transformation initiatives.
• Document code and workflows to facilitate transparency and operational continuity.  Effectively utilize controls points to increase accuracy with fewer iterations.
• 25% travel may be required
   

MINIMUM JOB REQUIREMENTS: 

• Bachelors degree in business analytics, computer science or a related field, or the equivalent in related work experience.
• 3+ years relevant work experience gathering business requirements, building reports, analyzing results and communicating findings across groups.
• 2+ years of experience in formal leadership role or as a dedicated mentor
• Demonstrates the ability to design and execute professional development plans for a team that includes succession planning.
• Strong domain knowledge surrounding the insurance industry
• Demonstrates the ability to translate an operational change into a financial impact for the business
• Advanced skills and experience using SQL and data visualization tools (Tableau and PowerBI).
• Understanding of cloud-based data warehousing with tools su