Dispatcher / Administrative Assistant

Dispatcher / Administrative Assistant

Professional Service Industries, Inc. (Intertek-PSI) is looking for a Dispatcher / Administrative Assistant to join our Building & Construction team in our Austin, Texas office.  This is a fantastic opportunity to grow a versatile career in Administrative Support in our Engineering Materials Testing, Geotechnical Engineering, and Environmental Sciences Operations!

The Dispatcher / Administrative Assistant is responsible for overseeing administrative activities and support staff.

Benefits & Perks:

• Ability to grow with the Company (over 100 locations with opportunity for growth/advancement)
• Day to day variety of work
• Ability to work on both small and large projects
• Competitive benefits package including Medical, Dental, Vision, Life, and Disability insurances
• 401k with company match
• Tuition reimbursement 

How you’ll make an impact at Intertek:

• Dispatches field technicians to projects daily.
• Works directly with subcontractors to coordinate project needs.
• Tracks field and lab supplies inventory and places orders.
• Answers and directs client calls to appropriate staff.
• Assists with Company Fleet Vehicle maintenance scheduling and inventory.
• Creates various documents, spreadsheets, etc. utilizing Microsoft Office software.
• Prepares invoices, follows up with clients and conducts accounts receivable.
• Performs various general office duties, including faxing, copying, mailing, filing, etc.
• Researches a wide variety of information requests.
• May assist with developing, updating, and/or reviewing local operating procedures and/or work instructions.

What it takes to be successful in this role:

• High School Diploma or equivalent is required
• Some experience as a Dispatcher is required
• 1 year experience as Dispatcher preferred
• 2+ years' experience in an administrative position is required
• Experience is Microsoft Word and Excel is required
• Excellent communication skills, both verbal and written
• Excellent prioritization, organization, and time management skills
• Must be detail oriented
• Ability to work independently in a fast-paced, multi-tasking environment with shifting priorities
• Ability to analyze and solve problems
• Ability to type quickly and accurately
• Ability to plan, organize, and complete a variety of projects within established standards, objectives, and time frames

Why work for Intertek-PSI?

Professional Service Industries, Inc. (Intertek-PSI) is a leading US based provider of assurance, testing, inspection, and consulting solutions in civil and commercial construction. Our broad service offering includes construction materials testing, geotechnical engineering, environmental consulting, industrial hygiene, and specialty testing. Through these risk management and quality assurance services, we ensure the reliability, safety and performance of our client’s new developments, existing assets, and facilities. 

Intertek-PSI is a part of Intertek's Building and Construction division, a suite of Intertek brands that are industry leaders across multiple architecture, engineering, and construction disciplines, developing the most innovative product and project solutions.

Intertek is a leading global provider of Total Quality Assurance services for a multitude of industries. Through a comprehensive network of over 1,000 laboratories and offices situated in over 100 countries, Intertek provides innovative and tailored Assurance, Testing, Inspection, and Certification (ATIC) solutions for its clients' operations and supply chains. At Intertek, we exercise our spirit of innovation, the passion of our people and our unmatched customer commitment to realize our purpose of making the world an ever better, safer, and more sustainable place for all. Learn more about Our History and