Senior Network Analyst
Driven Brands Inc.About the role
Driven Brands is North America's largest automotive services company with a portfolio of iconic brands including Take 5 Oil Change®, Meineke Car Care Centers®, Maaco®, 1-800-Radiator & A/C®, Auto Glass Now®, and CARSTAR®. Our vision is to fuel the pursuit with the simplest, most convenient, and most reliable car care experience.
Headquartered in Charlotte, NC, Driven Brands is more than a workplace. We're a launchpad — for careers, for dreams, and for people driven to do great things.
Every day, we fuel the pursuit — for our customers chasing life's moments, for our franchisees building lasting legacies, and for each other as we grow, lead, and succeed together.
Performance matters. We take pride in it. We own it. We show up for one another and for our communities.
Because at Driven Brands, we're not just fixing cars. We're building futures, unlocking potential, and fueling what's possible — together.
JOB DESCRIPTION:
Senior Network Analyst
Charlotte, NC - Hybrid
Driven Brands is seeking a highly skilled Senior Network Analyst to support and enhance a large-scale, multi-brand enterprise network environment spanning corporate offices, data centers, cloud platforms, distribution facilities, and hundreds of geographically dispersed retail/franchise locations.
This role is responsible for the engineering, administration, optimization, monitoring, and operational support of enterprise network infrastructure, with a strong focus on reliability, scalability, security, and operational excellence. The Senior Network Analyst will serve as a technical escalation point for complex network issues, lead infrastructure improvement initiatives, and partner closely with Security, Infrastructure, Cloud, Help Desk, vendors, and business stakeholders to ensure stable and secure connectivity across the enterprise.
The ideal candidate possesses deep technical expertise across routing, switching, SD-WAN, wireless, firewall technologies, cloud networking, and network monitoring, along with strong troubleshooting and communication skills in a fast-paced public-company environment.
What you’ll Drive:
Network Engineering & Operations
Design, implement, administer, and support enterprise LAN, WAN, WLAN, VPN, SD-WAN, and Internet connectivity solutions
Support large-scale distributed retail and franchise networking environments across hundreds of locations
Maintain highly available and resilient network infrastructure supporting corporate, retail, cloud, and data center operations
Perform advanced troubleshooting and root cause analysis for network outages, latency, packet loss, routing instability, and performance degradation
Lead network incident response activities and coordinate restoration efforts during major outages
Monitor network performance, utilization, and capacity trends; recommend proactive improvements
Maintain network device lifecycle management including firmware, patching, hardware refreshes, and configuration standards
Support carrier management activities including circuit provisioning, escalation management, SLA tracking, and telecom optimization efforts
Participate in after-hours maintenance windows and on-call support rotation as required
Security & Compliance
Partner with Information Security teams to enforce secure network architecture and segmentation standards
Support firewall rule reviews, ACL management, VPN security, secure remote access, and network hardening initiatives
Assist with SOX, PCI, and cybersecurity audit activities related to network infrastructure controls
Ensure compliance with enterprise change management, vulnerability remediation, and operational go
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