Small Business Banking Representative

About Working at Commerce 

Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.  

Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.

Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk. 

Compensation Range

Hourly: $32.08 - $55.02 (Amount based on relevant experience, skills, and competencies.)

About This Job

The main purpose of this job is to assist specialists and internal partners across the market with calling activities, credit/portfolio requests, account management/maintenance, and community events.

Essential Functions

• Contact customers to retain and expand relationships using Consultative Selling approach

• Execute Credit/Portfolio tasks as required including, but not limited to: contacting customers for updated financial information and loan agreement compliance requirements, complete customer financial reporting requirements and loan covenant/provision compliance administration, and submit company and personal financial statements

• Facilitate loan closings for Vehicle and Equipment loans

• Facilitate the resolution of customer maintenance/management tasks within the market, engaging product experts as needed

• Participates in community and business functions/groups to ensure a positive image for the bank and to establish Centers of Influences (COI’s)

• Review preliminary credit approval summaries

• Evaluate appraisal annual review requirements and coordinate service requests

• Support Specialists with prospecting, cross selling, business development and beginning to structure loans

• Perform other duties as assigned

Knowledge, Skills & Abilities Required

• Intermediate loan documentation knowledge including best practices

• Basic credit analysis skills

• Strong customer service skills

• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities

• Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills

• Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values

• Intermediate level proficiency with Microsoft Word, Excel, Teams, and Outlook  

Education & Experience

• Bachelor’s degree in business administration or equivalent combination of education and experience required

• 1+ years banking/financial services experience required

For this position, federal regulations require Commerce Bank to prepare an investigatory consumer report which will disclose credit history. If you express interest in and are considered for this position, you will be asked to authorize that report.

**Level of role is determined by knowledge, experience, skills, abilities, and education

***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles.  This compensation range is for the Small Business Banking Representative, Sales Specialist – SBB & Senior Specialist job and contemplates a wide range of factors that are considered in determining most appropriate job level and making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $32.08 to $55.02 per hour. This position will be eligible for additional compensation through perf