PT Sports Tourism Assistant/Grand Park

Posting number: 01998

Department: Parks, Rec and Sports Tourism

Division: Sports Tourism

Job classification: PT Sports Tourism Assistant 1

Posting type: Open

Categories: Recreation, Parks and Recreation

Summary

Examples of duties

JOB DESCRIPTION

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description. 

Part-Time Sports Tourism Assistant 1

JOB SUMMARY

The purpose of this position is to perform generalized and specialized work functions associated with providing effective and efficient services to ensure a positive experience for Sports Tourism tournament staff and guests.

ESSENTIAL JOB FUNCTIONS

• Performs general guest service and administrative duties; greets and assists guests, including athletes, spectators, officials, volunteers and tournament staff.
• Controls entry and access to events according to established guidelines.
• Distribute and collects surveys for demographic data to guests and participants as directed.
• Assists with sponsorship activations including maintaining hydration stations, distribution of promotional materials and maintaining signage.
• Collects and accounts for money transactions related to events
• Assists event supervisor with event set ups, and tear downs, for events held at the City’s outdoor athletic venues: sets up fields and various equipment and supplies as required for each event; sets up barricades for crowd control; and performs clean up after the events.
• Opens and closes facilities; ensures cleanliness of facilities; moves, sets up, and tears down tents, tables, chairs, and other equipment as needed, inspects such for proper and safe operating condition; and reports problems or needed repairs to appropriate personnel.
• Ensures adherence to established safety procedures; monitors work environment and use of safety equipment to ensure safety of employees and other individuals.

ADDITIONAL FUNCTIONS

Qualifications

Education and Experience:

Must be at least 16 years old.

Licenses or Certifications:

None.

Special Requirements: 

Must be able to work varying shifts including days, evenings and weekends and holidays. No minimum number of hours guaranteed.

Knowledge, Skills and Abilities: 

• Knowledge of outdoor sports.
• Knowledge of basic security operations.
• Knowledge of crowd control methods.
• Knowledge of cashier practices.
• Knowledge of customer service principles.
• Knowledge of office equipment, practices, and procedures.
• Knowledge of First Aid.
• Skill in communicating verbally.
• Skill in influencing others.
• Skill in performing addition, subtraction, multiplication, and division; counting; and measuring.
• Skill in effectively handle and maintaining a calm demeanor in challenging situations.
• Skill in finding common ground and resolving differences.
• Skill in performing job duties effectively and efficiently.
• Ability to provide limited first aid and assistance to individuals.
• Ability to operate, maneuver and/or control actions of equipment, tools, and/or materials used in performing essential functions.
• Ability to utilize a wide variety of reference, descriptive, and/or advisory data and information. 
• Ability to carry out instructions furnished in written, oral, or diagrammatic form.
• Ability to exercise judgment, decisiveness an