Legal Operations – Outside Counsel Program Senior Manager

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home.

Job Description

As a valued leader on our Legal Operations team, you will play a key role supporting the department by managing a thoughtful, value-driven outside counsel program, acting as a champion for continuous improvement and planning, directing, or coordinating business unit operational activities with the support of your team and management.

There is one opening for this position and it can be based in our Washington, DC or Reston, VA office.

THE IMPACT YOU WILL MAKE

The Legal Operations – Outside Counsel Program Senior Manager role will offer you the flexibility to make each day your own while working alongside people who care so that you can deliver on the following responsibilities:

• Identify strategic needs of the business through understanding Legal team operations and broader enterprise context.

• Manage our Outside Counsel Program including engaging with internal and law firm stakeholders and administering and enhancing our legal billing and matter management system.  

• Drive Outside Counsel Program process design and enhancements, including evaluating alternative fee arrangements, benchmarking rate and spend metrics, increasing internal transparency and reporting, and improving workflows.

• Manage and analyze operational spend and budgets.

• Develop, run and analyze departmental reports.

• Apply outside counsel and finance-related industry best practices to our program.

• Coach, mentor and lead a small but vibrant team.

THE EXPERIENCE YOU BRING TO THE TEAM

Minimum Required Experiences

• 6 years of legal operations experience.

• Prior experience managing an Outside Counsel Program including a legal billing platform such as doeLEGAL Ascent, Mitratech TeamConnect, Onit, Thomson Legal Tracker, etc., and owning administrative relationships with law firms (contracting, rate discussions, billing guidelines, etc.).

• Prior operational budget management experience and financial acumen, including proficiency in identifying and analyzing trends and relationships in financial data.

• Prior leadership experience to include fostering an inclusive and productive team environment, leading teams, giving feedback, facilitating meetings, and coaching and mentoring.

• Strong operational skills with a commitment to continuous improvement.

• Skilled in effective relationship management to include managing and engaging stakeholders, customers, and vendors, and building relationship networks.

Desired Experiences

• Bachelor’s degree or equivalent

Enterprise Legal – Business Administration – Senior Manager

Target Pay Range: $138,000 - $180,000 a year

Qualifications

Active Directory (AD), Active Directory (AD), Amazon Web Services (AWS), Artificial Intelligence (AI), Atlassian JIRA, Authentication Management, Backup and Recovery (Software), Business Insight Skills, Business Process Management Skills, Calendar and Scheduling Tools, Cleaning and Transforming Data, Cloud Technology, Collaborating Cross-Functionally, Communicating in Technical Writing, Communicating Technical Information, Communication, Configuration Management (CM), Conflict Resolution, Coordination, Customer and Market Insights, Customer Relationship Management (CRM), CyberArk, Cybersecurity Analysis, Data Analysis, Data Analysis Interpretation {+ 60 more}

Education:

Bachelor's Level Degree (Required)

The future is what you make it to be. Discover compelling opportunities at Fanniemae.com/careers.

For most roles, employees are expected to work onsite on a regular basis at their designated office location. In-office work cadence is determined by your manager. Proximity within a reasonable commute to your designated office location is preferred unless the job is noted as open to remote.

Fannie Mae is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity/gender expression, marital or parental status, or any other protected factor. Fannie Mae is committed to providing reasonable accommodations to