Service Manager – Building Maintenance Operations

Description

Overview

Tanaq Government Services (TGS) delivers professional support services, engineering and project management, facilities Operations & Maintenance (O&M), airfield support services, and logistics support services to federal agencies and the Department of Defense. TGS is a subsidiary of the St. George Tanaq Corporation, an Alaskan Native Corporation (ANC) committed to serving Federal customers while also giving back to the Tanaq native community and shareholders. 

About the Role

TGS is seeking a Service Manager experienced in Building Maintenance Operations to join our team to provide onsite management of TGS operations for a federal customer in San Diego, California and surrounding areas. The Service Manager will be responsible for overseeing a contract providing daily maintenance operations support services to multiple buildings, sites and systems over a geographically dispersed territory located throughout Southern California, primarily within the greater the San Diego and El Centro area. The Service Manager will manage a staff trade labor, Quality Control (QC), and subcontractors assuring efficient and continuous operations of our federal customers’ facilities. 

The ideal candidate will have extensive experience managing trades personnel at large federal facilities providing Operations & Maintenance support services.

This is a fully onsite position in San Diego, California that will require travel to multiple sites within the San Diego area an estimated 70% of the time. This position is contingent on contract award.  

Responsibilities

• Manage and travel (up to 70%) to facilities O&M support services at multiple federal buildings located in the San Diego and El Centro regions of southern California. 
• Develop and implement crew work schedules, providing preventative and corrective maintenance at multiple buildings within assigned areas of responsibility.
• Provide direction and managerial oversight of trade personnel, including applicable subcontractors servicing electrical, mechanical, plumbing, and HVAC systems.
• Implement and enforce TGS’ corporate safety, security, and environmental programs to assure worker safety, building and occupant security, and compliance with federal and state environmental regulations.
• Oversee the management of facilities O&M operations including a preventative maintenance program utilizing a Computerized Maintenance Management System (CMMS) utilizing a TRIREGA platform.
• Prioritizes work orders and sets up periodic maintenance activities. 
• Coordinate and assure immediate response to urgent or emergency service calls both during and after normal business hours in accordance with contractual requirements.
• Responsible for assuring that all services provided are delivered in accordance with customer and TGS Quality program and performance requirements.
• Monitors the quality of building operations and maintenance and evaluates the performance of staff through periodic inspections and on-site supervision. 
• Ensures proper operation of facilities systems, including, but not limited to, mechanical, electrical, plumbing, HVAC, EM (Emergency Management), fire alarm and suppression systems, access control, and specialized systems.
• Responsible for the development and management of subcontracted work efforts in support of BMO operations.

Requirements

Required Experience and Skills

• Demonstrated knowledge and experience in managing service technicians that provide Operations & Maintenance (O&M) support services on federal facilities contracts. 
• Familiarity with federal and state of California safety and environmental regulations (i.e. OSHA, EPA, etc.).
• Must be experienced as an HVAC Technician, electrical and Mechanical Systems, and in quality control inspections of building systems and equipment.
• Excellent customer service abilities.
• Good communication skills - must speak, read, and write the English language.
• Ability to work independently and safely.
• Abide by the Federal Drug-Free workplace policy.
• Must be a U.S. citizen.
• Must be willing and able to travel to multiple sites within the San Diego, CA and El Centro area at least 70% of the time.

Minimum Security Clearance Required

• Candidate must possess, or be eligible to obtain, a Department of Homeland Security (DHS) Clearance.
• Applicants selected will be subject to a background investigation and must be able to obtain and maintain both a favorable personal suitability determination and customer approval.

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