Shift Supervisor, Sample Management

Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

Eurofins is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. Eurofins is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. The Group also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to 55,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 50 countries. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

In 2020, Eurofins generated total revenues of EUR € 5.4 billion, and has been among the best performing stocks in Europe over the past 20 years.

Job Description

Purpose of the Job and Expected outcome:

The Shift Supervisor oversees the day-to-day business operations of the assigned functional team within specimen management specimen management department. Operations include but are not limited to: Sample reception and unpacking, accessioning of ambient and/or frozen samples, quality control of sample accessioning, and delivery of samples to their next destination within the organization.

Key Accountabilities

• Responsible for scheduling of staff to resource the assigned shift.
• Track and record attendance of staff on assigned shift.
• Responsible for the delegation of tasks to departmental team leads.
• Ensure allocation of resource to maximize daily workflows and reallocate as necessary to ensure all required tasks are completed on-time, within specifications, and QC checked.
• Monitor daily operations and ensure that standardized workflows are followed and task transition time points are met.
• Oversee departmental staff, maintaining training files including completion of training and documentation of competency, providing guidance and correction where needed.
• Complete, document all Quality Investigations (CAPA), with in required timelines including implementing and monitoring mitigation actions as required.
• Monitor departmental emails and provide prompt responses.
• Actively listen to interpersonal conflicts and intercede involving HR where appropriate.
• Actively participate in daily specimen management huddles and weekly specimen management leadership meetings.
• Coordinate with loading dock neighboring entities to ensure ECL staff is following standardized processes to ensure quality and safety.
• Actively participate with global management in process improvement initiatives.
• Support Managers of Specimen Management in all areas of operation as required to meet client needs.

Qualifications

Basic Minimum Requirements: 

• Minimum 2 years of working experience in a production environment, preferably in healthcare.
• Minimum 2 years of experience working with enterprise-grade application (LIMS preferred).
• Minimum 2 years of experience in a leadership position.
• High school diploma required
• Ability to work flexible working hours including weekends
• Authorized to work in the US indefinitely, without sponsorship

The Ideal Candidate would possess:

• 2 or 4 year degree in a business, healthcare, or science field 
• Clear communication
• Strong interpersonal skills
• Well-developed leadership ability
• Attention to detail
• Eagerness to learn
• Ability to multi-task and work in a face paced environment
• Ability to set priorities and work accurately under deadlines
• Problem solving skills
• Proficiency in 0ffice 365 programs.

Additional Information

• Excellent full time benefits including comprehensive medical coverage, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays

Eurofins is a M/F, Disabled,