Associate Medical Director - Virtual Primary Care

The Associate Medical Director (AMD) is an integral member of the Clinical Leadership team and maintains oversight for clinical care, professional development and practice administration. With the objectives of improving patient care & quality, facilitating practice communications and partnering with internal teams to improve our ability to recruit, train & develop providers, this role is critical to achieving our key objectives around talent development and practice advancement. The role of an AMD is to create both a learning and working environment that promotes lifelong learning, professionalism and outstanding clinical quality. AMD’s may be asked to travel on occasion, present at conferences or business development calls and participate in and champion clinical initiatives or Quality Assurance / Quality Improvement projects. 

Position Description & Responsibilities

• The AMD will work collaboratively with the Medical Director to provide stewardship of the practice. The roles and responsibilities of this role will include, but are not to be limited to the following: 
• 1. Leadership: The AMD will coach and mentor clinicians within the practice, promoting a safe learning and practice environment. The AMD will proactively manage individual performance and ensure standards for performance are met, taking appropriate corrective action when necessary in collaboration with the Medical Director and Talent & Organization (TAO) partners. The AMD will conduct regular meetings with staff to provide performance feedback and ensure engagement with the practice. The AMD will help drive practice management efforts and operational enhancements to support clinician excellence, productivity, and quality of care. The AMD will be a strategic leader and partner across the organization to help drive forward various operational and strategic initiatives. 
• 2. Communication: The AMD will facilitate communication between the Clinical and Organizational leadership teams and the clinicians within the practice. Equally critical as relaying information from the leadership teams to the practice members is providing a mechanism for feedback and escalations from our clinicians to our leaders. The AMD will serve as the “voice of the practice” and provide consistent, timely and actionable communication regarding all aspects of the clinical practice. The AMD, in collaboration with VPC leadership, will organize and create content for practice huddles and meetings.
• 3. Clinical Quality (QA/QI) - In collaboration with the Clinical Quality Team, the AMD contributes to annual and ongoing QA/QI Committee work. Leveraging feedback from the practice as well as member satisfaction scores, the AMD suggests quality enhancements to the Clinical Quality Team on patient/provider applications and provides feedback to assigned staff clinicians to promote safety and adherence to treatment guidelines. 
• 4. NP Supervision: The AMD will be the supervisor of record for a dedicated group of Nurse Practitioners and will provide Supervision in accordance with State and internal NP Supervision Program guidelines.
• 5. Clinical Care - The Associate Medical Director will dedicate at least 10% of time to clinical care of patients on the platform and provide care for their patients enrolled in CCP; in the course of clinical duties, AMD will display exemplary levels of professionalism and clinical quality in all dealings with patients, and will maintain and complete charting and documentation in a timely manner. 
• 6. Peer Review- Associate Medical Directors will assist with overseeing the Peer Review process and will audit Peer Reviewed charts and addend appropriately. He/she will also provide necessary feedback to clinicians on the Peer Review process. 
• 7. Business Development - Occasionally, the AMD will be asked to participate in demonstrations of Included Health applications to support Go-To-Market teams. In doing so, the AMD will serve as an ambassador on behalf of our clinicians and our products, demonstrating our dedication to clinical excellence, patient care and member experience. 
• 8. Other Administrative Tasks - Associate Medical Directors will perform other administrative duties and projects on an as needed basis. The AMD may have periodic business travel to support business needs.  

Skills and attributes:

• Be a relationship builder with the flexibility and finesse to "manage by influence" 
• Have the ability to make decisions in a changing environment and anticipate future needs 
• Able to receive input from the clinical team, make informed decisions in a timely manner, quickly build buy-in, and act on the decisions made. 
• Excellent verbal and written communication skills 
• Quality technical skills and a high level of proficiency with Google Suite and other applications
• Ability to perform multiple tasks and w