Vice President, North America Product Innovation

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

About Innovation and Digital Partnerships

The Innovation and Global Digital Partnerships organization defines the next phase of Innovation for Visa through our global network of Innovation Centers and leads the development and commercialization of Visa products and solutions for Big Tech, Fintech and Platform partnerships.

Role Description

We are looking for a creative and entrepreneurial product leader to develop products and services that drive innovation and growth for VISA in North America.  As the head of VISA’s North America Innovation team, you will play a pivotal role in identifying and addressing the evolving needs of VISA’s customers, clients, and partners by creating next-generation payment solutions fit for a continuously evolving digital payments landscape.    

This is a high-profile position that requires a strong partnership with the North America Product and Digital Partnerships team to drive VISA’s innovation agenda across North America. You will collaborate with top technology firms and digital platforms to jointly leverage our respective strengths and introduce innovative solutions to shape the next generation of digital payments landscape. Additionally, you will work closely with VISA technology teams to prioritize products and deliver in a timely fashion.

You should possess knowledge of both established and emerging payment flows and the solutions utilized by merchants and issuers in North America, as well as other areas of the globe.  You will have a vision for conceptualizing and developing original solutions that simultaneously address deep customer challenges, surpass current market offerings, and advance VISA’s business strategy. Dedication to resolving customer concerns and delivering innovative solutions utilizing cutting-edge payment technology is a must.

You should have a track record of successfully launching new products within a sizable organization, from ideation to implementation.  As part of your role, you will operate in a matrixed environment, requiring the ability to communicate persuasively through both written and verbal means to align stakeholders and executives on business cases and objectives.

This role is based in San Francisco and reports to the SVP, Global Head of Insights and Innovation at Visa, while being a member of both the Global Innovation and North America Product Leadership teams.

Responsibilities

• Lead a team of product managers to solve challenging customer and market problems with innovative and groundbreaking solutions that will propel VISA’s growth and leadership in payments. Realize these solutions by leading their development and commercialization and working closely with Product, Technology, Digital Partnerships, and Sales to optimize for the North American market.
• Own the product innovation pipeline including stakeholder collaboration, product requirements, and plan for launch.  Build buy-in from senior executives and key stakeholders with persuasive storytelling that brings to life the customer need, business value proposition, and revenue opportunity.
• Create an environment that fosters a continuous focus on customer and market needs, creative thinking, experimentation, and learning. Use metrics-driven approach to test new hypothesis and product initiatives. Encourage teams to fail fast when necessary and be unafraid to identify failures quickly and develop alternate solutions.
• Gain a comprehensive understanding of the diverse range of products and solutions that VISA provides to its clients and partners such as merchants, banks, fintechs, and big-techs. You will use core payment technologies and enablers such as tokenization, digital identity, authentication, P2P payments, and others to enable non-payment companies to make payment integrations simple.
• Collaborate with product management leaders in other regions to learn about their market needs and leverage insights, trends, and payment experiences from other regions in developing n