Senior Business Analyst

About us

Zenitech is a leading technology solutions provider dedicated to reshaping the global digital landscape. Headquartered in the UK, Zenitech operates internationally, with offices in Lithuania, Romania, and Hungary.

We use a bespoke approach depending on where the client is on their digital journey, comprising a combination of access to dedicated R&D labs, technology implementation advice, and specialist near-shore development talent. As an international community of individuals who are open to learning from each other, we collectively define and contribute to the digital future of our clients’ businesses.

About the role

We are seeking a detail-oriented Business Analyst to bridge the gap between business needs and technology solutions. The ideal candidate will work closely with stakeholders, product managers, and development teams to gather requirements, define current and future state business processes, and support the delivery of a high-quality solution aligned with organizational goals.
The product is a benefits content management platform designed to standardise how employee benefits are authored, ingested, stored, and maintained over time.

What you will do

• Analyze and map current ("as-is") and future ("to-be") business processes and systems.

• Collaborate with stakeholders to elicit, analyze, and validate business and technical requirements.

• Translate business needs into functional specifications, user stories, use cases, and process flows.

• Act as a liaison between business units and development teams throughout the software development lifecycle (Scrum, Waterfall).

• Participate in and facilitate workshops, interviews, and working sessions with business and IT stakeholders.

• Support product owners in managing and prioritizing backlogs and in defining acceptance criteria.

• Identify risks, dependencies, and gaps early, proposing mitigation or solutions proactively.

Requirements

• 5+ years of experience as a Business Analyst in an IT/software development environment.

• Strong knowledge of business analysis techniques, tools, and frameworks (e.g., process mapping, BPMN, UML, user stories, use cases).

• Experience with Agile (Scrum, SAFe) and/or Waterfall methodologies.

• Proficient in requirements management and documentation tools (e.g., Jira, Confluence, Azure DevOps, Enterprise Architect).

• Excellent communication skills in English (written and spoken); ability to communicate with both technical and non-technical audiences.

• Strong analytical thinking, problem-solving mindset, and attention to detail.

• Experience in working with cross-functional and geographically distributed teams.

What we offer

• Hybrid/flexible working model and flexible working hours

• Private Medical and/or Health Insurance (location dependent)

• Length of Service Awards

• Referral programme

• The option of a cafeteria package, meal tickets, or team lunches (location dependent)

• A culture of continuous growth, supported by our People Lead system and various training resources for your personal development

• Agile mindset, simplified processes, and a great atmosphere where commitment and autonomy are celebrated

• A community-first mindset, working with talented people across technology products and consulting

• Charity events and programs

Additional benefits based on location:

Hungary:

Extensive cafeteria package tailored to your needs (including SZÉP card)

Romania:

Bookster library subscription, and the opportunity to work from abroad (max. 60 days per annum)

(*) As we hire permanent employees for this role, we offer remote opportunities only in Romania and Hungary.

Why Zenitech?

• Impactful Projects: Drive meaningful change through digital transformation projects and have an opportunity to make an impact on many different industries.

• Collaborative Culture: Be part of a diverse, inclusive team committed to growth, innovation, and continuous learning.

• Professional Growth: Zenitech supports continuous learning and development through the People Lead system, helping you advance your skills and career.

Diversity and Inclusion

Zenitech celebrates diversity in all its forms. We aim to create an inclusive environment where e