Patient Access I Per Diem

Site: Wentworth-Douglass Hospital

 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

 

Job Summary

The Rehab Services Department has a PER DIEM opportunity for a patient centered/customer service focused administrative specialist to join our team at our Wentworth Douglass Hospital.

The Patient Access staff are responsible for completing administrative, reception and secretarial tasks for the department. These include managing patient and therapist’s schedules, answering the telephone, scheduling appointments, completing accurate registration, obtaining insurance authorizations and referrals, as well as various additional tasks related to patient care and the overall operations of the department.
The individual will work closely with other team members to ensure positive patient experiences.

The ideal candidate will have flexibility with their schedule to cover many different schedules, the ability to travel to multiple rehab sites, strong administrative skills preferably in a healthcare environment and be an effective communicator.

 

Experience Minimum Required • Minimum of 6 months experience working in a customer service setting, and/or clerical experience, or equivalent education.

Experience Preferred/Desired • Previous experience in a healthcare setting. • Preferably in a hospital setting

Education Minimum Required • High School Diploma or equivalent experience minimum of 1 year working in a customer service setting

Special Skills Minimum Required • The ability to multi-task in a fast-paced environment. • Present in a calm, professional manner. • Requires the knowledge and ability to utilize various computer and on-line applications. • Offer exemplary internal and external customer relations. • Strong relationship building skills. • The knowledge of medical terminology and insurance authorization. • Good communication skills, both written and verbal. • Have a general understanding of the impact Patient Access has on Revenue Cycle.

 

Wentworth-Douglass Hospital, an affiliate of Mass General Brigham, is committed to supporting patient care, research, teaching, and service to the community.  We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve. At Mass General Brigham, we believe in equal access to quality care, employment and advancement opportunities encompassing the full spectrum of human diversity: race, gender, sexual orientation, ability, religion, ethnicity, national origin and all the other forms of human presence and expression that make us better able to provide innovative and cutting-edge healthcare and research.

 

Onsite

 

7 Marsh Brook Drive

 

0

 

Per Diem

 

Day (United States of America)

 

Pay Range

$17.71 - $25.28/Hourly

 

Grade

2

 

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition