Senior Solution Sales Executive, Customer Workflows

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

The Solution Sales Manager will oversee sales of ServiceNow's Customer Workflows and Supply Chain and Finance Suite Workflows to Financial Services customers. These products are built on our market leading Service Management platform and create a single source of truth that allows enterprise processes to execute with hyperautomation and AI. 

What you get to do in this role:   

• The Solution Sales Executive supports the Customer Workflows strategy and solution win for  strategic financial services accounts in the Midwest 

• Driving new business within both existing and new logo accounts  

• Support territory strategy and planning to improve vertical alignment, account use case targeting and execution 

• Provide input to several field AE's during the account planning process based on CX territory strategy and recommendations 

• Support customers to envision the value of a digital transformation and support development of strategy by partnering with rest of account team, customer and partners. 

• Work as a team with field SC & Customer Workflows SC on Capability Roadmap for feedback and agreement with team-based engagement model 

• Coach AEs, ADRs, ACE with foundational specialty solution area knowledge to identify specialty solution opportunities and help manage the sales cycle 

• Customize the time allocation of responsibilities to the needs of the territory and account team and celebrate successes 

• Champion diversity and belonging to contribute to an open and inclusive environment 

Qualifications

To be successful in this role you have: 

• Demonstrated success in new logo acquisition and enterprise software sales into Tier 1 financial services accounts 

• 7+ years selling  CX or S2P solutions to key business stakeholders 

• 10+ years experience as a quota carrying Sales Specialist, Product Specialist, full cycle sales AE, or relevant sales role.  [CSM, FSM and/or S2P solutions preferred]. 

• Deep understanding of business sales processes, business value analysis. and SaaS 

• Bachelor's degree in business, marketing, or related discipline 

• Travel required: 25-40% 

• Current location in Chicago or Minneapolis 

The ideal candidate would also have: 

• Start-up experience 

• Matrixed sales organization experience 

• An insurance, banking, and/or wealth management client roster in the Midwest 

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work.