Compliance Privacy Advisor, Senior Associate

Compliance Privacy Advisor, Senior Associate

Capital One’s technology transformation has presented an exciting opportunity to usher in leading edge, innovative approaches to compliance risk management working closely with our business partners. Capital One leverages cutting edge technology to further its most dynamic and innovative products. This calls for new and creative ways for us to think about compliance and risk in a way that helps the business succeed safely and quickly. Privacy Compliance is at the center of these activities and performs a key risk management role to ensure the business and corporate initiatives comply with applicable federal, state, and international privacy laws and regulations.

The Process and Governance (ProGov) team sits in the second line of defense, is an integral part of Privacy Compliance and Risk (PC&R), and performs key privacy compliance activities that help to manage privacy risk across the company. The ProGov team is responsible for creating and maintaining external privacy disclosures, internal privacy policies, standards, and procedures;  creating enterprise-wide training on a variety of privacy laws and regulations; and developing other tools and processes to facilitate a well-managed privacy program across the company. 

The Compliance Privacy Senior Associate performs a key second line of defense role to ensure business lines and corporate initiatives comply with applicable federal and state Privacy laws and regulations related to the use and sharing of customer data.  Under managerial supervision, the Compliance Privacy Senior Associate will work closely with the business, legal, tech, and risk partners, and be a resource on issues related to complying with current and emerging privacy laws and managing privacy risk. The advisor will collaborate with an experienced and diverse group of Compliance professionals and help ensure adherence to our Compliance Management Policy by providing advice and effective challenge to our business partners. A successful Senior Associate is highly motivated, enjoys problem solving, and is able to work well in a team environment. 

Responsibilities:

• Assess and document business initiatives that may use or share customer data and determine the need to perform relevant suppression practices

• Under managerial supervision, provide effective challenge and guidance on compliance risks and support lines of business through various interactions and forum engagements

• Advise lines of business on application of Compliance requirements, such as: new products, process development, development of controls and monitoring, remediation/corrective action of compliance breakdowns, and change in law or regulation

• Advise lines of business in the development and maintenance of the Compliance Program, such as how to monitor, report, and train

• Support lines of business through advice, influence adjustments to the processes, procedures, and controls

• Review Complaints generated from lines of business and provide guidance on remediation, escalate and facilitate with subject matter experts, when necessary

• Conduct targeted validations on controls over applicable regulations

• Involvement with compliance testing and third party compliance, as directed

• Maintain understanding of Compliance Risk Management Framework and applicable laws and regulations

• Identify trends in data produced by lines of business

• Assist in capturing, maintaining, and analyzing compliance data, interpreting it to ensure consistency and adequate Compliance Risk Management

• Actively participate on projects through providing guidance, advise, and effective challenge

• Participate in reporting activities, as directed

Basic Qualifications:

• Associate’s Degree or Military Experience

• At least 1 year of experience in financial services, specifically within accounting, audit, or an analytical disciplined field

Preferred Qualifications:

• Bachelor’s Degree 

• 2+ years of experience in privacy compliance, legal, or risk management.

• 2+ years of experience in financial services consumer compliance monitoring, risk, or auditing experience.

• CIPP (Certified International Privacy Professional) or CRCM (Certified Regulatory Compliance Manager) certification