Lead Due Diligence Consultant – KYC Corrections Financial Crimes Ops

About this role:

Wells Fargo is seeking a Lead Due Diligence Consultant for Know Your Customer (KYC) Corrections in Financial Crimes Operations who will help to execute on a portfolio of identified gaps and improvements with respect to existing customer due diligence. Learn more about the career areas and business divisions at wellsfargojobs.com.

This role is multi-disciplinary and will include designing an approach for multiple remediations over a multiyear period, identifying the correct strategic consulting partner(s) and tools for remediations, and developing our strategy for a repeatable remediation playbook that is both flexible and highly effective.

Responsibilities will include guiding or building data analytics to identify in-scope populations, socializing with key business partners, and executing multiple remediations in parallel while reporting to leadership on progress, challenges, and leading discussions with recommended options for all required decisions. To ensure our multiple priority commitments are met, the KYC Corrections team will be charged with creating and delivering a strategy for uplifting global KYC data for multiple millions of customers and their related parties while partnering with leadership across global Chief Operating Office and all Lines of Businesses.

In this role, you will:

• Help to create the strategy for large-scale remediation efforts including the selection of a strategic partner(s) and strategic technology and the end-to-end requirements for both
• Build and drive a repeatable and flexible process to deliver results with both urgency and accuracy

• Develop appropriate checks and balances to ensure high quality, minimal errors and rework
• Track and communicate progress, accomplishments, risks and issues with leadership and stakeholders.
• Drive productive discussions to resolve issues and facilitate critical decisions with the Chief Operating Office and line of business leadership
• Inspect key phases of each remediation for soundness and achievability: evaluate the gap and approach, ensure in-scope population accuracy, validate stakeholders and decision makers, approve remediation actions and changes, manage the customer experience and relationship manager expectations where applicable, validate results through appropriate assurance processes partnering with Quality Control, Quality Assurance, and data quality
• Contribute to the Financial Crimes Operations team agenda and strategy; work with peers in Financial Crimes as well as Strategy/Transformation, Operational Change, and Business Management to advance our goals
• Lead complex initiatives such as due diligence programs with broad impact and act as key participant in execution of due diligence reporting processes and controls, interpret policies, guideline and governance programs
• Review and analyze complex onboarding processes and challenges that require research, investigation and evaluation
• Compile and evaluate report results
• Make decisions in complex and multi-faceted situations requiring strong understanding of policies, procedures and compliance requirements that influence and lead Due Diligence team to meet deliverables and drive new initiatives
• Strategically collaborate and consult with peers, colleagues and mid-level to experienced managers to resolve issues and achieve goals

Required Qualifications:

• 5+ years of Due Diligence experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 3+ years leading large scale remediations/corrections especially those tied to regulatory commitments

• 3+ years of experience working with data/technology teams to solve for complex data requirements

• 2+ years of financial crimes experience with AML/BSA regulations

• Experience leading in a matrixed environment

• 5+ years of change management experience

• Know Your Customer (KYC) Corrections / Remediation experience

• Experience interacting with federal regulators and managing regulatory reporting requirements with direct accountability to a regulatory function

• Reporting and data analysis experience

• Effective relationship management and the ability to influence and create an environment that fosters collaboration and credible challenge across multiple levels of the organization

• Exceptional track record of driving organizational change, developing innovative solutions, and delivering results

• Ability to translate complex technical concepts so that they are clearly understood in support of sound decis