ICT Project Process Quality Expert

Company Description

We are Netcompany-Intrasoft, a leading European IT Solutions and Services Group with strong international presence and expertise, offering innovative and added-value solutions of the highest quality to a wide range of international and national public and private organizations. More than 500 organizations in over 70 countries worldwide have chosen the company's services and solutions to fulfill their business needs.

For more information regarding our company, current projects, and openings around Europe, please consult our website: www.netcompany-intrasoft.com.

Job Description

We are looking for an ICT Project Process Quality Expert for our offices in Athens

A day in the life of an ICT Project Process Quality Expert

As an ICT Project Process Quality Expert, you will be part of our rapidly growing Corporate & Governance Quality Management/QA (CGQM/QA) Division.

Your main duties will be:

• Establish policies, processes, procedures, guidelines complying with contracts and Best Practices;
• Define the quality assurance activities, quality gates and acceptance criteria,  as per project phases;
• Assess efficiency and effectiveness of the process(es) performed in the projects;
• Perform objective evaluation of process adherence and related work;
• Review deliverables, identify and report to project manager any risks and issues related to quality;
• Contributes to establishment of KPIs /metrics;
• Collect and analyse data for KPIs and other project or maintenance indicators;
• Contribute to Continual Service Improvement for overall Quality Management System and IT Service portfolio;
• Plan, execute and follow-up the assigned quality improvement activities;
• Organize and perform root-cause analysis for quality issues and lessons learnt aspects.

By joining Netcompany - Intrasoft, a leading IT company, you will be part of a hub of 1.700+ tech enthusiasts in Greece. You will work using cutting-edge technologies that contribute to the design and delivery of solutions and products for challenging, large-scale IT projects, that affect the lives of millions of citizens around the globe.

Qualifications

If you have

• University Degree in Computer Science or another relevant field;
• Postgraduate degree in Business Administration or Total Quality Management;
• At least 6 years of solid work experience in a relevant position;
• Advanced knowledge and experience of Quality Management (Quality planning, assurance, control and continuous improvement);
• Profound knowledge of ISO 9001 requirements;
• Certifications of ITIL, ISO20000, ISO27001;
• Desired knowledge of CMMI for Development and Services;
• Good knowledge of DevSecOps
• Knowledge of Quality tools and Techniques (Six Sigma, Root Cause Analysis, Business Process Mapping techniques etc.);
• Knowledge of commonly applied Project and S/W Product Management; Methodologies/ Practices /Models (RUP, Agile, PMI, Prince2, COBIT, Product Management, Product Portfolio, etc.);
• Good knowledge of commonly applied Software Development Methodologies, Frameworks(e.g. RUP, Agile, SOA, TDD, BDD, DDD, TOGAF);
• Certification(s) relate to quality management in software development lifecycle, as well as testing (e.g. Lean, ISTQB Foundation);
• Knowledge of commonly applied S/W Development and CI/CD platforms/tools (e.g. J2EE, Java, HTML, PHP, Oracle stack, Web-services/APIs, Git, SONAR, Maven, Jenkins, JIRA);
• Excellent command of the English language (written & verbal);
• Availability to travel abroad

…then this position is suitable for you!

It would also be a plus if you were

• Advanced knowledge and experience in the fields of Project/Product/Quality Management in IT Projects;
• Proficiency and experience of Senior IT Quality expert on Software Development and Maintenance, including business analysis, design, verification and validation;
• Capability of defining and applying quality standards in IT environment; 
• Experience in Process Improvement techniques;
• Experience in definition, data collection and analysis of key performance and other indicators;
• Experience in Agile delivery models and acted as SCRUM Master, Product Owner or Agile Coach;
• Certification in ISO Auditing and/or Project Management

This position comes with

• Competitive compensation packages
• Continuous learning (with the most modern methods - unlimited access to Udemy for Business), and fast career growth
• Interesting and challenging tasks within large-scale projects
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