Field Relations Coordinator

We are searching for a Field Relations Coordinator.  This position is responsible for deployment of team-based population management including developing and maintaining positive relationships with physicians, members and their families, and providers. Position interacts with physicians, members, caregivers and care coordination team on a daily basis. Position is responsible for assessments, coordination activities, referral and linkage to community resources, monitoring and tracking outcomes.

 

Think you've got what it takes?

 

Qualifications:

• H.S. Diploma or GED required
• Bachelor's Degree preferred
• DL ANY - DRIVER'S LICENSE ANY STATE required
• INSURANCE - Auto Insurance Current automobile insurance required
• CHW - Community Health Worker Texas Department if State Health Services (DSHS) Experience preferred
• 5 years' Experience in health care, local and state programs for children with disabilities or managed health care setting required

Responsibilities:

• Develops relationship with participating providers
• Implementation and Coordination: Assists family with obtaining appropriate medical and community resources
• Evaluation and Monitoring: Track and monitor medical, behavioral and community resources
• Ensures provider satisfaction
• Delivers exceptional customer service to contracted providers and Members. 
• Ensures thorough communication and education to Members/providers an understanding of delivery system capabilities to improve access and address Member needs.
• Contributes to delivery of educational presentations by Health Plan for community at large on issues of healthcare for Medicaid and CHIP recipients and Children with Special Health Care Needs.

 

 

Founded in 1996, Texas Children’s Health Plan is the nation's first health maintenance organization (HMO) created just for children. We provide STAR/Medicaid and Children's Health Insurance Program (CHIP) to pregnant women, teens, children and adults in Houston and surrounding areas. Currently, the Health Plan has more than 375,000 members who receive care from our network of more than 1,100 primary care physicians, 3,200 specialists, and 70 hospitals. Texas Children's Health Plan is also the largest combined STAR/CHIP Managed Care Organization in the Harris County service area.
To join our community of 15,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities.
Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.