Inside Sales Associate / Backup Local Delivery Driver (CDL B)

R10068367 Inside Sales Associate / Backup Local Delivery Driver (CDL B) (Open)

Location:

Fond du Lac, WI - Retail shop

How will you CONTRIBUTE and GROW?

The Inside Sales position sells medical, industrial and specialty gases, welding equipment and hard goods and tools to customers. This position responds to inquiries or concerns from either walk-in customers or those customers that call in. Based on order activity will drive up to a 20-ton truck loaded with compressed gas cylinders, liquid cylinders and hard goods for delivery to customers on scheduled or unscheduled route

• Solicits sales from walk-in and telephone call-in customers assisting customers with identification of product needs and locating merchandise.

• Accurately completes and files all required paperwork on a timely basis. Documents sales, quotes or other information.

• Enters sales & quote data into the computer and researches information for customers using the computer system.

• Receives payment for merchandise or services sold and enters sale into the computer. Responsible for payments received and adhering to all administrative and accounting related procedures. Wraps and bags purchase and helps customers load merchandise into their vehicles.

• Provides warehouse support for shipping & receiving, inventory stocking, cleaning, labeling, or other tasks. Restocks store merchandise as needed. Arranges stock on shelves or racks in sales area and keeps merchandise in order. Marks or tickets merchandise.

• Follows all safety procedures. Uses established safety procedures for cylinder handling during exchanges and storage of cylinders.

• Maintains showroom cleanliness by procedures set forth by management.

• Maintains current price documentation and product literature as it becomes available. Keeps product knowledge current.

• Other duties and projects as assigned.

Additional Responsibilities:

• Safely load, deliver and unload hard goods orders, compressed gas and/or liquid cylinders for delivery to customers.

• Performs pre and post trip vehicle inspections, documenting deficiencies and ensures all safety items are in good working order.

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Are you a MATCH?

To perform this position successfully, an individual must be able to perform each job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Required Education:

• HS Diploma or equivalent required.

• Associate’s or Bachelor’s degree in Business, Welding Technology or Sales preferred.

Required Length & Type of Experience:

• Minimum of 2 years of previous product, warehouse and/or sales related experience and/or training (or equivalent combination of education and experience).

• Strong background in gas, welding and safety supply industry with retail experience preferred.

• SAP experience strongly preferred.

• Prior welding experience preferred such as knowledge in MIG, TIG, and STICK WELDING preferred.

• Prior experience operating a forklift preferred.

• Class A or B CDL.

• HAZMAT endorsement (or ability to obtain Hazmat).

• Minimum of 1 year verifiable professional driving experience or a degree from Certified Driving School.

Knowledge, Skills & Abilities:

• Intermediate knowledge of Microsoft Office applications (Word, Excel, PowerPoint, and Outlook).

• Excellent customer service skills.

• Ability to work independently and under some pressure to meet deadlines.

• Demonstrates a clear and effective speaking manner for the purpose of explaining information to customers and employees.

• Detail-oriented.

• Ability to problem-solve.

• Ability to operate a fork-lift.

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Physical Demands:

The characteristics listed below are representative of t