Experienced Service Advisor

Description

Experienced Automotive Service Advisor – Jim Shorkey Wexford Kia

Jim Shorkey Wexford Kia is actively seeking a seasoned Service Advisor with proven experience in a dealership or automotive service environment. This is a fantastic opportunity for professionals who are already familiar with the fast-paced nature of service departments and are ready to bring their expertise to a growing team.

To be considered, you must have previous experience as a Service Advisor in a dealership or automotive service department.

We’re looking for someone who excels in:

• Customer service and relationship-building
• Clear and confident communication
• Problem-solving in automotive service contexts
• Working collaboratively with technicians and customers

Key Responsibilities:

• Greet and engage customers with professionalism and care
• Accurately assess customer needs and schedule service appointments
• Consult with technicians to determine necessary repairs
• Communicate repair recommendations and options clearly to customers
• Leverage your product and service knowledge to advise on parts and service solutions
• Build lasting relationships to encourage repeat business

What We Offer:

• Competitive benefits: medical, dental, vision, disability, life insurance, and 401K with match
• Employee discounts
• Paid company-issued uniforms
• No Sunday hours
• Paid vacation and holidays

Requirements

Previous experience as a Service Advisor in a dealership or automotive service department

• Strong communication and organizational skills
• Basic proficiency with computer systems (e.g., Word, scheduling tools, databases)
• Proven customer service excellence in a service department setting