Airport FBO Operations Agent - PART TIME

Description

Position: Airport Operations Agent 

Department: Airport

Employment Status: Permanent PART Time Non-Exempt

Schedule: Workdays and shifts may vary based on coverage. Example shifts are listed below.

5:00 a.m. – 1:30 p.m. 

1:00 p.m. – 9:30 p.m. 

3:30 p.m. – 12:00 a.m. 

Compensation: Grade 3; Salary Range starting at $18.11/hour  

POSITION SUMMARY The Airport Operations Agent works to ensure the safety, security, and maintenance of Airport grounds, equipment, buildings, and facilities as directed. The employee responds to Airport Rescue and Fire Fighting (ARFF) situations. The employee is also responsible for performing all Fixed Based Operator (FBO) services as necessary. Provides customer service to all airport users including pilots, passengers, tenants, and public. Performs all duties in compliance with city and Airport policies, rules, and regulations. 

Requirements

MINIMUM REQUIREMENTS

Education: 

High school degree or equivalent (GED).

Certification/License:

Valid Driver’s License

Experience:

One year of relevant experience is required.

PREFERRED QUALIFICATIONS

More than one year of relevant experiences, specifically in airport operations.

CPR and first aid training and/or certificates.

Previous customer service experience.

ESSENTIAL DUTIES - KNOWLEDGE – SKILLS - ABILITIES

Respond to any aircraft emergencies within the allotted 3 min time window and provide firefighting and

rescue services.

Test the firefighting foam to verify it is within regulatory specifications.

Load dry chemical powder when needed to the fire truck

Refill the water tanks to maintain readiness

Perform visual inspections on ARFF truck to maintain readiness.

Keep ARFF truck clean and waxed for readiness.

Marshal aircraft on apron for proper parking

Provide pilots and passengers with any customer service needs, ie. coffee, ice water, rental cars, baggage

handling, etc.

Provide aircraft pilots services such as fuel request, ground auxiliary power unit, lavatory service, tie down

services, deicing services, and any other aircraft services as necessary.

Verify that the aircraft is taking correct type of fuel and if not have the customer fill out a "Fuel grade

confirmation" form.

Ensure correct fuel amount is put into the aircraft to ensure the aircraft is still within the weight and balance

window.

Tow the aircraft to better suit the airport's needs.

Obtain aircraft information and pilot information for invoice and billing procedures.

Answer incoming calls on the FBO phone.

Use proper communication on radio for other staff and air traffic control tower.

Perform nightly settlements on the AV Fuel hub.

Complete truck sheets nightly, Fuel Truck inspection records, and airport runway inspection paperwork.

Complete fuel farm reports.

Receive fuel loads for fuel farm and complete proper paperwork for fuel loads. Make sure paperwork is

accurate and tanker driver performs sump test on fuel load before receiving the load.

Keep all airport training and certificates up to date such as A.R.F.F, FAR 139, NFPA 407, ATA, first aid training,

and all other training requirements as may be required.

 Perform runway inspections 30 min prior to airline landing for wildlife, F.O.D, pavement conditions, taxiway

and runway lights, and other items as required by 14 CFR 139.

Perform wildlife management to ward off wildlife to ensure all aircraft have a safe and secure runway and

document those actions

Replace any damaged, burnt out, missing light fixture which includes but is not limited to, the rotating

beacon, PAPI lights, runway/taxiway ground lights, ramp lights, signs, parking lot, and streetlights

Patch holes in the airfield pavements from lighting strikes

Issue NOTAMs for items that pilots need to know that they are non-operational or closed

Paint pavement markings and coat the painted areas with glass beads to ensure maximum visibility

Assist with mowing and weed eating airport areas as needed for appearance and wildlife management

Perform snow removal on runway and taxiways along with apron and parking lots and sidewalks.

Perform friction tests and update NOTAMS (Notices to Airmen) during adverse weather conditions

Perform PAPI light calibration for vertical guidance for aircraft

Ensure security of the airport by maintaining fence integrity, ensuring no unauthorized vehicles are within

airport perimeter fenced areas and keep all access points secured. Monitor security o