About the role
<p><strong><span style="color: rgb(0, 0, 0);">About the Role:</span></strong></p> <p><strong>Reporting to</strong>: Head of Major Events</p> <p>Fuse is looking for an experienced Event Professional with both ticket and major event management experience, who is an excellent leader and thrives within a fast-paced agency environment. You will report to the Head of Major Events and will be the main day to day point of contact with one key client (Enterprise Rent-a-Car).</p> <p>A focus for all the role will be managing the communications, requesting and approval process and delivery of the clients tickets across their respective match days in the UEEFA UEL &amp; UECL competitions.&nbsp; However, the primary role will be responsibility for the successful pre-event planning, implementation and onsite delivery of the Enterprise guest programme(s) at the UEFA Finals from 2026 onwards..</p> <p>You will have strong communication skills, needing to communicate with a pool of global clients, and strong leadership ability, managing 3 direct reports. The successful candidate will also have good organisation skills, being able to manage multiple projects at once, and keen eye and attention to detail. You will also have excellent Microsoft excel skills and knowledge of ticketing guest management systems would be a bonus.</p> <p>The successful candidate will be joining a creative and dynamic team and supporting on on-going projects. Main day-to-day responsibilities will include, but not limited to:&nbsp;</p> <p><strong>Season Ticketing</strong></p> <ul> <li>Managing a team of Account Managers and Account Executives</li> <li>Oversee the management and distribution of ticketing assets across projects</li> <li>Oversee the management and execution of global communications to be distributed to markets of each client, having final review and approval of all comms</li> <li>Be a point of escalation for the team to the client as required</li> <li>Manage and lead on all financial reconciliation across both clients</li> </ul> <p><strong>UEFA Finals Guest Programmes</strong></p> <ul> <li>Planning and onsite delivery of a guest&nbsp;programme(s)&nbsp;for guests at the UEFA Europa League Final and UEFA Conference League Final</li> <li>Acting as a senior contact and interface between client(s), client agencies, venue&nbsp;stakeholders&nbsp;and the appointed destination management company (DMC).</li> <li>Close liaison with all project workstream leads (and core Fuse Event team who manage all in-season activity) to ensure the smooth delivery of the overall guest&nbsp;experience. &nbsp;</li> <li>Supporting the team throughout the project and ensuring that all agreed