Accountant II, STS

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.
 

Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.
 

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.

Job Description
 

The Invoice Operations Specialist reports into the North America Senior Manager, Invoice Operations and Business Support and is a Raleigh, NC site-based role responsible for taking an active role in executing, improving, and supporting the customer service framework in the North America STS department. The focus of the role is to proactively ensure supplier invoices are processed and paid accurately, timely, and efficiently; besides the direct execution and delivery of Invoice Operations functions, the role’s responsibility is expected to provide broader support across the Source-To-Settle (STS) cycle, that encompasses Supplier Mater, Vendor Invoice Operations, Payments, Business Support, Compliance and Reporting. The successful candidate will be expected to be highly self-motivated with proven experience in successfully supporting a best-in-class Invoice Operations team providing best practice service delivery and actionable business insights.

Key responsibilities include:

Operations/Technology/Continuous Improvement:

• Partner with other global STS team members to standardize processes globally to ensure they are scalable to support the Company’s continued growth.

• Effectively manage the perceptions and expectations of internal stakeholders.

• Maintain process integrity, internal and SOX controls, ensure compliance with the Controller’s Manual and all applicable laws and regulations.

• Accountable for service delivery against agreed and evolving KPI’s and service partnership agreement.

• Provide thoughtful analysis and recommendations to foster dialogue with business leaders to make informed decisions based on trends, performance, and future projections.

• Understand business direction, key changes, and needs; initiate and actively participate in the conversations on how Invoice Operations needs to mold and adapt to stay proactive.

• Effectively execute daily Invoice Operations activities using the ticketing system, daily supplier invoice and workflow activity.

• Provide training and guidance to offshore team and to internal and external customers.

• Interact successfully with global STS team members.

• Ensure adherence to Company policies, procedures, SOX controls, government and/or legal requirements.

• Support strategic and cross functional projects.

• Responsible for proactively reaching out end-users within the assigned functional areas to timely resolve invoice exceptions that prevent timely approval and payment of vendor invoices and provide required training on STS systems, processes, and procedures.

• Provide support to end-users via established Office Hours appointment tools.

• Proactively work and reach out to assigned Critical Suppliers within the designated functional areas to guarantee timely and uneventful submission of vendor invoices utilizing the expected invoice intake channels, work out issues preventing invoice approval and payment, as well as recovery of Gilead’s favorable/debit trade payables open items that have not or cannot be offset