Director - Head of Client Growth

Company Description

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (19000+ experts across 35 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!

Job Description

• Leadership and Strategy: Provide strategic direction and leadership to the Client Growth Partner team, ensuring alignment with the company’s growth objectives and service delivery standards.
• Client Relationship Management: Oversee the management of key client relationships across the accounts assigned, ensuring high levels of satisfaction, and identifying opportunities for further growth.
• Business Development: Lead initiatives to identify and capture new business and growth opportunities within existing accounts.
• Team Development: Mentor and develop a high-performing Client Growth Partner team, fostering a culture of excellence, innovation, and continuous improvement.
•  Market Intelligence: Stay abreast of industry trends, competitive landscapes, and technological advancements to inform strategic planning and decision-making.
• Collaboration and Integration: Ensure effective collaboration between the Client Growth Partner team, delivery teams, Marketing, and Sales to achieve integrated and cohesive client growth.
• Performance Management: Define and monitor key performance indicators for the Client Growth Partner team in alignment with BU heads and line of business leaders

Qualifications

• Bachelor’s degree in Business Administration, Marketing, Finance, or a related field.
• MBA or advanced degree preferred.
• 15 + years of experience in sales, marketing, business development, or client relations.
• Proven leadership experience in a growth-focused role
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Strategic thinking and problem-solving abilities.
• Strong analytical skills and financial acumen.
• Proficiency in CRM software and other sales tools.

Additional Information

Disclaimer: Nagarro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will be afforded equal employment opportunities without discrimination based on race, creed, color, national origin, sex, age, disability, or marital status.