Director, Project Management - US Remote

Company Overview

​At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department Overview

The Software Enterprise Deployment and Integration team delivers solutions to the public safety sector. We are committed to providing technology and tools that will allow customers to focus on their mission and enable them to respond faster with smarter and safer decisions. The Director leads the Project Management and Solution Integration team, delivering NextGen 9-1-1 projects to our public safety customers. The projects contained in the NextGen 9-1-1 portfolio include large Statewide, Regional, and major Municipal Public Safety Applications, including ALI Location Services, Emergency Call Handling, and next-generation 911 Core Routing solutions.

Job Description

Note: Candidates may reside anywhere in the US with access to a major airport.
 

Overview:

This is a leadership position responsible for Project Managers fulfilling customer contracts by delivering NextGen 9-1-1 Location, Routing, and Call Handling solutions. The role requires the leader to stay current on industry developments and understand the competitive and economic environment in which the organization operates. They must come up with ideas that are outside the norm, identify and question assumptions, challenge conventional thinking, and be confident in leading the business in new directions. The Director openly collaborates within their team and other departments to accomplish organizational goals, ensuring all teams succeed. They provide clear and consistent feedback, encouragement, and development guidance, evaluating individual performance regularly based on clearly communicated goals and objectives.  They are energized in the face of challenges, make bold moves, and take calculated risks, challenging the organization and people to be the best they can be. The Director can cut to the heart of complex situations to achieve clarity and base judgment on facts without undue deliberation. This leader anticipates and responds to customer needs by seeking and acting on their feedback and ensuring that the staff values the customer’s perspective.

Scope of Responsibilities/Expectations:

• Demonstrates a clear conviction to Motorola Solutions' Code of Business Conduct by delivering on all promises and integrating integrity into all actions.

• Builds sustainable customer relationships, actively seeking feedback and acting upon that input. They are highly customer-focused.

• Assess the capability of staff/coworkers and build diverse, multi-talented teams.

• Prioritizes, organizes, and coordinates work activities to complete work efficiently; uses financial information for planning purposes, foresees potential obstacles and creates plans to meet business objectives.

• Makes timely decisions and focuses on high-value, customer-focused objectives.

• Demonstrates a track record of using discretion wisely when making decisions; understands when critical decisions are required and challenges the organization to make them.

• Assesses the capability of staff and provides equitable development opportunities to build the skills, abilities, and experience necessary for success.

• Provides opportunities for people to take responsibility, develop expertise, take on new challenges, make decisions, and act independently.

• Holds everyone accountable for their responsibilities, including self, and takes action when performance does not meet expectations.

• Coaches and encourages ownership, risk-taking, and innovation to maximize value to the customer.  

• Displays skill in communicating constructively through a variety of modes.  Has excellent communication skills (written, oral, and presentation)

• Highly effective working relationships with suppliers, distribution channels, customers, and co-workers.

• Provides strategies and solutions that recognize the interrelationships among business units, activities, processes, and/or outcomes.

• Seizes opportunities to improve business processes and results significantly.  Produces work of exceptional quality.

Desired Background/Knowledge/Skills:

• Bachelor's degree and 10+ years of experience or 15+ years of experienc