Jobs and Careers

Mitigation Project Manager Water and Fire Restoration

SERVPRO

United Statesfull_timeVerifiedPosted 9 Jun 2026

💰 $115,000/yr($90,000/yr – $115,000/yr)

About the role

Benefits:

401(k)
401(k) matching
Bonus based on performance
Company car
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Profit sharing
Training & development
Vision insurance

Mitigation Project Manager - Water/Fire Restoration

SERVPRO Team JRF: Salem MA
Full-time | On-site | Water, Fire, Mold Restoration

SERVPRO Team JRF is hiring an experienced Mitigation Project Manager to lead water, fire, smoke, and mold mitigation projects from emergency response through dry out, stabilization, documentation, and final billing support.

This is a hands-on project management role for someone who has already run mitigation jobs, understands drying standards, can lead crews, and is comfortable working directly with homeowners, property managers, insurance adjusters, and third-party administrators.

The best fit for this role will have recent water and/or fire mitigation experience, strong Xactimate skills, and the ability to manage multiple active jobs while delivering a professional customer experience.

Compensation and Benefits

Expected total compensation: $90,000 - $115,000 per year, based on experience and performance. Compensation includes base salary plus performance bonuses.

Benefits include:

100% company-paid health, dental, and vision insurance for employee-only plans
401(k) with company match
Company vehicle
Fuel card
Company cell phone and tablet
Paid holidays
Paid time off / CTO
Ongoing training, certifications, and career development
Opportunity to grow with a Top 100 SERVPRO franchise
Stable, family-owned company with more than 50 years in the New Hampshire market

What You Will Do

As a Mitigation Project Manager, you will take ownership of mitigation projects and make sure jobs are completed safely, efficiently, profitably, and with strong communication from start to finish.

Responsibilities include:

Respond to water, fire, smoke, and mold losses and take the lead on mitigation projects
Inspect job sites, determine scope, and create mitigation plans
Build drying plans, equipment layouts, containment plans, and demolition plans
Write and update mitigation estimates and sketches using Xactimate and SERVPRO systems
Communicate with homeowners, property managers, insurance adjusters, and third-party administrators
Schedule, coordinate, and lead mitigation crews and vendors
Monitor job progress, moisture readings, equipment usage, labor, and job profitability
Maintain complete job documentation, including photos, moisture logs, notes, signatures, and required forms
Manage estimate updates, supplements, and documentation needed to support billing
Set clear expectations with customers and deliver a five-star service experience
Coordinate smooth handoffs to reconstruction when needed

Minimum Requirements

This role requires restoration industry experience. Please apply only if you meet the following requirements:

3+ years of recent water mitigation, fire mitigation, or property restoration experience
Experience running mitigation jobs from start to finish
Proficiency with Xactimate for mitigation estimating and sketching
Ability to manage multiple active jobs and keep crews organized
Working knowledge of drying, demolition, containment, decontamination, and mitigation best practices
Experience communicating directly with insurance adjusters and/or third-party administrators
Strong written and verbal communication skills
Comfort using job management software, email, mobile apps, photos, and spreadsheets
Valid driver’s license and ability to meet company driving standards
Ability to participate in an after-hours/on-call rotation as needed