Ticket Office Assistant

Duke

Athletics

                          

 

Duke Athletics is committed to cultivating and promoting a diverse, equitable, and inclusive environment. Our collective success within and beyond the competitive arena depends on each community member being and feeling welcomed, respected, and valued. Through continuous education, reflection, humility, and accountability, we strive to develop leaders who embody these ideals.

Read more about Duke Athletics’ Commitment to Diversity, Equity, Inclusion, and Belonging by visiting this website: https://goduke.com/sports/2022/12/9/diversity-equity-inclusion-and-belonging.aspx

 

Title: Ticket Office Assistant

 

Occupational Summary

 

Duke Athletics is seeking a qualified individual for the Ticket Office Assistant position. This individual will assist ticket office with game day and office work as needed.

 

Qualifications:

· High School Diploma or GED equivalency

· Proficiency in computer use

· At least 1 year customer service experience

· Ability to interact with diverse groups through a variety of situations

· Ability to use independent judgment

· Strong problem‐solving skills

· Must be able to accommodate a variable work schedule that may include evenings and weekends

 

Essential Functions:

· Provide Exceptional Customer Service for assigned ticketed events

· Handle customer inquiries

· Ability to effectively communicate with and assist customers.

· Ability to thrive in a fast-paced and interactive setting.

· Adhere to all Duke and NCAA rules regarding tickets sales and distributions

 

How to Apply:

Interested Applicants should submit a cover letter, resume, and list of three references online at https://hr.duke.edu/careers/apply

 

Minimum Qualifications

 

Education

Work requires the ability to provide recreational assistance generally equivalent to a partial high school education.

 

Experience

 

None required. OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE

 

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

 

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

 

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.