Student Services Specialist

Title: Student Services Specialist

Employee Classification: Student Services Specialist

Campus: University of North Texas - Health Science Center

Division: HSC-Provost & Exec VP

SubDivision-Department: HSC-Divison of Student Affairs

Department: HSC-Division of Student Affairs-300300

Job Location: Fort Worth

Salary: Commensurate with experience, with a minimum of $46,000 per year

FTE: 1.000000

Retirement Eligibility: Retirement Eligible

About Us - Values Overview:

Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and the University of North Texas Health Science Center at Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.   We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an inclusive environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.   Learn more about the UNT System and how we live our values at www.UNTSystem.edu.

Department Summary

Department summary:
The mission of the Division of Student Affairs is to create solutions for a healthier community by fostering student success. There are 8 functional units within the Division of Student & Academic Affairs: Center for Student Life, Career Readiness Center, Center for Academic Performance, Office of Care and Civility, Testing and Evaluation Services, International Services, Office of Disability Access, and Student Assistance Resource Center.

Position Overview

The Student Services Specialist will provide excellent customer service and support to UNTHSC students. This position will assist in providing on-site operational support, planning events, development of programming, outreach efforts, and preparing and maintaining databases. This position fosters student success by ensuring services and resources are accessible and efficiently maintained and delivered.

Minimum Qualifications

Bachelor's degree and two (2) years of related experience; or equivalent combination of education and experience.

Knowledge, Skills and Abilities

• Exceptional customer service Skills
• Ability to maintain confidentiality of student records
• Excellent verbal and written communication skills

Preferred Qualifications

• Ability to organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities
• Establish and maintain effective work relationships with students, faculty, staff and the public
• Ability to work on multiple projects with varying deadlines in a high paced, time-sensitive environment
• Work independently with minimal supervision
• Communicate effectively through all modalities and professionally represent the department and UNTHSC
• Experience working with local resources and community partnerships

Required License/Registration/Certifications

Valid Driver's License

Job Duties:

• Provide on-site operational support for the HSC Food Pantry, including managing donations, food pantry pick ups, and ensuring the HSC Food Pantry is clean, organized and appropriately stocked.
• Provide on-site operational support for the HSC Clothing Closet, including manage donations, clothes closet drop-offs, and ensure HSC Clothing Closet is clean, organized and accessible to students.
• Coordinate the development, implementation, and assessme