Global Creative Director

Who We Are:

At Auctane, we are united by a passion to help sellers — wherever they are, however they operate — fulfill the promises they make to consumers. The Auctane mission is to fuel commerce through exceptional delivery. We make it possible for businesses to meet the ever rising expectations of their customers, and we make the world smaller and more accessible to consumers everywhere. 

Auctane brands enable hundreds of thousands of merchants to annually deliver billions of products — over $200 billion worth — to customers around the globe.

And Auctane is just getting started. 

Auctane is a team of shipping and software experts with a passion for helping merchants move their ideas, dreams and innovations around the globe. The Auctane family includes ShipStation, ShipWorks, ShipEngine, ShippingEasy, Stamps, Endicia, Metapack, Shipsi, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.  

Auctane’s Values

The Customer is our mission.
Our company was built in service of our customers. Every time we answer the phone, write a line of code, hire a new team member, form a partnership, or build a new interface it is explicitly because we believe that action will improve the life of our customers.

We work with the best people.
We will only work with people who are enthusiastic about their work, respectful of diverse ideas and backgrounds, and who possess the ability to work both independently and as part of a team. 

We only play offense.
We’re on a mission to reach and help every mailer, shipper and merchant on the planet. Because of this we move with urgency, take risks, and are determined to ship solutions quickly. 

We expect exceptional outcomes.
We are a rapidly growing company with intent. We expect to continue to deliver market transforming solutions for our customers and challenging growth opportunities for our employees. 

We are direct and authentic.
We have a genuine empathy for our employees, partners, and customers. We serve that empathy by treating everyone the way we would like to be treated - openly, ethically, and honestly. We set expectations clearly and hold ourselves accountable to what we commit.

Creative Director role: 

Auctane’s Creative Director will be responsible for leading and developing a global high performing team of creative professionals including graphic designers, video/multimedia specialists, agencies and vendors who conceptualize the expression and execution of end-to-end campaign content that resonates with our target audiences. This individual is expected to take a center role in elevating our brand strategies and delivering fresh and new expressions that capture the attention of our targets and invite them to engage with our offerings, as measured by improving our marketing effectiveness. Our ideal candidate is passionate about creating highly intuitive, beautifully crafted, well-communicated campaigns that implement our creative innovative vision, voice and style. This is a key leadership role at the center of our brand strategies that inspires our customer communities, attracts prospects and engages our employees. This director will be a key contributor to Auctane’s leadership ranks and serve to collaborate with cross-functional teams across Marketing, Product Management, Product Design, Sales and others to deliver a unified and consistent brand experience across all channels. This director will also mentor and motivate others to solve interesting challenges to reach our audiences in new and innovative ways to help lead Auctane to its growth objectives.

Primary Objectives:

• Brand Leadership for Auctane’s family of brands, aligning creative initiatives that deploy through paid and owned media channels - both online and offline including Events, TV and Audio advertising -  to grow new user acquisition, activation, and engagement 
• Partner with Marketing to execute creative for rapid experimentation of new channels, campaigns, events, incentives, and approaches for the purpose of building scalable demand generation
• Partner deeply with the Brand & Campaigns teams to optimize the campaign creation model and tools for creative development and iteration, as well as supporting high priority internal executive initiatives.
• Recruit and lead a team of skilled designers and content producers to supply marketing campaigns through ideation, execution, and delivery, continually raising the bar with high impact creative 
• Build and maintain strong partnerships with key stakeholders across the organization including product management, sales, marketing, operations, and communications
• Raise the bar in creative and design best practice implementation at Auctane, serving as a role model