Strategic Account Manager - Plasma Innovations

Requisition ID:  34146  

 

At Terumo Blood and Cell Technologies, our 7,000+ global associates proud to come to work each day, knowing that what we do impacts the lives of patients around the world. For Terumo, for Everyone, Everywhere.

 

We make medical devices and related products that are used to collect, separate, manufacture and process various components of blood and cells. With our innovative technologies and service offerings, we touch a patient’s life every second of every day and are committed to continuing to increase the number of patients we serve. Advancing healthcare with heart.

 

 

With some of the best and brightest minds in the industry, an unmatched global footprint, comprehensive benefits and a distinct culture, Terumo Blood and Cell Technologies is a great place to work, grow and be part of a team that is focused on making a difference. Join us and help shape wherever we go next. You create your future and ours.

Strategic Account Manager – Plasma Innovations

 

JOB SUMMARY

The Strategic Accounts Manager is responsible for driving new business sales, expanding account potential, and managing high-impact relationships with large, strategically important customers. As the primary point of contact for assigned accounts, this individual will lead complex sales engagements with C-suite executives while also building trust and influence across all levels of the accounts organization. The ideal candidate offers a balance of strategic thinking and operational execution, with a strong emphasis on customer engagement, cross-functional collaboration, and revenue growth. The role reports to the Commercial Director – Plasma Innovations.

 

 

ESSENTIAL DUTIES

Strategic Account Management

• Serves as the lead relationship manager for large strategically important accounts, ensuring alignment between customer goals and company solutions and fostering long-term partnerships.
• Acts as a central liaison across key functional areas to coordinate cross-functional efforts, ensures alignment of services, and delivers on customer expectations and operational requirements, including timely issue resolution.

• Monitors account health and proactively address risks or service gaps.  Ensures contractual obligations are met.
• Leads quarterly reviews and the development of strategies and annual plans for key customers.
• Develops and maintains accurate sales forecasts for strategic accounts, leveraging market insights, historical data, and pipeline analysis to support business planning and revenue targets.

 

Sales Growth & New Business Development

• Manages sales performance and profitability for assigned strategic accounts
• Responsible for profit/loss, product margin, and managing sales for area of responsibility.
• Responsible for assigned operational budget management.

• Drives new business acquisition through targeted prospecting, solution selling and strategic account development.
• Increases total account value by identifying opportunities to increase utilization and selling new or expanded service offering. 

• Supports contract negotiations, including pricing, terms and service levels and drives high-value deal closures.

 

MINIMUM QUALIFICATION REQUIREMENTS

 

Education

Bachelor’s degree, or equivalent of education and experience sufficient to successfully perform the essential functions of the job may be considered.

 

Experience

Requires a minimum of seven years of experience. Preferably a minimum of two years in a sales capacity for medical device or biotechnology.

 

Skills

• Demonstrated effective leadership, problem-solving, and change management skills with the ability to manage competing priorities in a dynamic environment.
• Ability to work collaboratively a