If you are an Internal City Employee, Retiree or Dependent/Survivor of a City Employee please apply internally via Career Icon in your Workday account.

Make a difference in the community you live in! As a Community Builder—an employee with the City of Gainesville— you will have a direct hand in building and improving your community and making a visible impact on the lives of your neighbors. Working for local government is more than a job, it’s a chance to contribute to community success and to help enhance the Gainesville way of life.

Department:

GG_Technology: Technology Administration

Salary Range Minimum:

$130,980.39

Salary Range Maximum:

$208,095.10

Closing Date:

07/24/2025

Job Details:

Job Description:

The Assistant Director of Technology supports the Director of Technology in leading, managing, and advancing the City of Gainesville’s information technology initiatives. This position provides strategic coordination, operational oversight, and staff leadership to ensure secure, efficient, and future-ready IT services across the organization. The Assistant Director serves as the second-in-command and may act on behalf of the Director during absences.

SUMMARY

The Assistant Technology Director supports the Technology Director in leading, managing, and advancing the City of Gainesville’s information technology initiatives. This position provides strategic coordination, operational oversight, and staff leadership to ensure secure, efficient, and future-ready IT services across the organization. The Assistant Director serves as the second-in-command and may act on behalf of the Director during absences.

EXAMPLES OF WORK*

*This section of the job description is not intended to be a comprehensive list of duties and responsibilities of the position.  The omission of a specific job function does not absolve an employee from being required to perform additional tasks incidental to or inherent in the job.  Performance of lower level duties may be required.

ESSENTIAL JOB FUNCTIONS

Assists the Director in developing and executing the City’s strategic IT vision, with a focus on innovation, modernization, and digital transformation.

Supports the planning and execution of efforts to insource technology infrastructure, cybersecurity, applications, and IT service delivery.

Supports the leadership and management of technology programs, personnel, and resources to ensure effective service delivery and alignment with organizational goals.

Manages the daily operations of the Technology Department, ensuring adherence to established service levels and compliance with ITIL® and other industry best practices.

Oversees enterprise-level projects and programs, including infrastructure upgrades, system implementations, and security enhancements.

Facilitates internal stakeholder engagement to align business needs with technology solutions and evaluates performance metrics to ensure continuous improvement.

Collaborates with city departments to coordinate cross-functional technology service delivery, including infrastructure, network and application support.

Leads specific enterprise-level IT initiatives, including application modernization, digital services, and IT service management improvements (e.g., ITIL-based frameworks).

Develops, implements, and enforces IT policies and procedures aligned with organizational goals, security protocols, and regulatory requirements.

Leads departmental performance measurement, continuous improvement efforts, and initiatives to enhance customer experience

Prepares operational reports, dashboards, and briefings for the Director and other stakeholders to support data-driven decision-making.

Provides coaching, mentoring, and development opportunities to IT staff to build technical proficiency, business acumen, and leadership capabilities

Coordinates vendor management and contract administration for technology services and software procurement.

Contributes to departmental budget planning, financial analysis, and resource allocation.

NON-ESSENTIAL JOB FUNCTIONS

Maintains regular and consistent attendance.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. Below are the required education, experience, knowledge, skills and abilities to perform the essential functions.

EDUCATION AND EXPERIENCE

Bachelor’s degree from an accredited college or university in computer science, management information systems, business administration, or a related field.

Eight (8) years of progressively responsib