Senior Software Development Engineer - Text Orchestration

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 6,000 people across the globe who think that’s work worth doing.   Senior Software Engineer - Text Orchestration   Why We Have This Role Qualtrics is seeking a Senior Software Engineer to help build our nextgen text analytics services and further the capabilities we already have to help customers understand unstructured data at scale.   Things You’ll Do

• Develop both frontend features and backend services, APIs to extend our text analytics platform
• Teach and mentor other engineers, lead projects and initiatives
• Drive new innovation by working closely with Core ML and Applied Science engineering teams to leverage state of the art in ML and LLMs  
• Participate in scrum meetings, design+architecture sessions, collaborate w/engineers, product and quality to prioritize and ship features and improvements

  What We’re Looking For On Your Resume

• 4+ years of relevant experience
• Team lead and management experience desirable
• Strong frontend experience with modern Javascript/Typescript, ReactJS, Redux, CSS, SaSS, Node.js, etc...
• Backend development experience in one or more languages like Java, Scala, TypeScript, Javascript, Python, C#
• Passion for delivering products end-to-end: from ideation through planning and scoping to implementation and experimental A/B testing, analytics
• Familiarity with different database technologies, both SQL and NoSQL options. E.g MySQL, Elasticsearch, MongoDB
• Experience with professional software engineering practices (e.g. unit testing, code reviews, design documents)
• Bachelor’s degree in Computer Science or suitable industry experience

  What You Should Know About This Team Text iQ team is responsible for analyzing and enriching customer text data to find insights. Our work is core to Qualtrics’ business to improve the human experience and we have some exciting greenfields to explore what new technology like ML and AI can do to improve how we solve this problem. We are looking for an engineer who also has a passion for details and who, works well with others across disciplines, and can empathize with our customer’s needs.   Our Team’s Favorite Perks and Benefits

• Qualtrics Annual Experience Bonus ($1,800) can be used for an experience of your choosing: concerts, vacation, event tickets, etc…
• Global Wellness Benefit ($1,200) reimburses employees to stay on top of their health and wellness
• Quarterly team offsite team building events
• Great standard benefits package (medical, dental, vision, life insurance, 401k, etc)
• Snacks, drinks, and free lunches in our office

  Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
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Applicants in the United States of America have rights under Federal Employment Laws: Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.   Qualtrics Work Experience