Director of Product, Logistics

OUR STORY

Quince was started to challenge the existing idea that nice things should cost a lot. Our mission was simple: create an item of equal or greater quality than the leading luxury brands and sell them at a much lower price. 

OUR VALUES

Customer First. Customer satisfaction is our highest priority.

High Quality. True quality is a combination of premium materials and high production standards that everyone can feel good about.

Essential design. We don’t chase trends, and we don’t sell everything.  We’re expert curators that find the very best and bring it to you at the lowest prices.

Always a better deal. Through innovation and real price transparency we want to offer the best deal to both our customers and our factory partners.  

Environmentally and Socially conscious.  We’re committed to sustainable materials and sustainable production methods. That means a cleaner environment and fair wages for factory workers.

OUR TEAM AND SUCCESS 

Quince is a retail and technology company co-founded by a team that has extensive experience in retail, technology and building early stage companies. You’ll work with a team of world-class talent from Stanford GSB, Google, D.E. Shaw, Stitch Fix, Urban Outfitters, Wayfair, McKinsey, Nike etc.

THE IDEAL CANDIDATE:

The Director of Product, Logistics will oversee the end-to-end  product vision, strategy, and execution of our global logistics  and fulfillment operations. You will be responsible for the development and optimization of the technology systems, ensuring products are delivered to customers efficiently, accurately, and on time. This leader will define and execute the fulfillment and logistics product roadmap, working cross-functionally to ensure timely, cost-effective, and customer-centric delivery experiences. Key focus areas include inbound logistics (vendor to warehouse), fulfillment within warehouses, outbound logistics (warehouse to customer), cross-border movements, customs clearance, carrier integrations, as well as order allocation and network design. 

RESPONSIBILITIES:

• Strategy and Vision: Develop and drive the product roadmap for global logistics, developing a strategy to support growth, improve delivery times, reduce costs, increase category assortment, expand geographies, and enhance the customer experience
• Operational Excellence: Build scalable systems for warehouse operations and capacity management, order allocation, carrier management, and delivery experience management to ensure efficient on-time deliveries and great customer experiences
• Platformization & Readiness: Architect logistics products for multi-tenant readiness, data isolation, permissioning, observability, and support workflows
• APIs & Developer Experience: Drive public-quality APIs, webhooks, and SDKs to enable a broader ecosystem of integrations
• Cross-functional Collaboration: This is a pivotal role that will closely collaborate with engineering, user experience, operations, and data science teams to design and deliver world-class logistics solutions
• Team Leadership: Lead the logistics product team and help build the Product team at Quince, fostering a culture of innovation

REQUIREMENTS:

• 12 years of experience, with at least 8 years in product management, and 3 years leading a PM team
• At least 3 years of experience building software that directly supports physical-world operations (e.g., logistics, supply chain, manufacturing, retail operations, transportation)
• Proven success in managing end-to-end product development for complex, technical, and operational systems
• Demonstrated success in defining and launching excellent products
• Strong analytical skills in leveraging data to drive product decisions and improve metrics
• Experience with public API products (authentication, versioning, webhooks, rate limits) and developer documentation/portal
• Familiarity and understanding of the 3PL/carrier ecosystem and cross-border flows, including billing and payments
• Excellent communication and presentation skills, with the ability to articulate complex ideas to both technical and non-technical stakeholders
• Strong organizational skills and the ability to handle multiple priorities in a fast-paced, dynamic environment

We rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. Bonus eligibility varies by role and is determined based on the position’s impact and contribution to our strategic goals.

Pay Range$190,000—$250,000 USDQuince p