Systems Assistant, Troubleshooter 2nd shift

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at www.dsv.com 

Location: Aurora

Division: Contract 
Job Posting Title: Systems Assistant 
Time Type: Full Time

Department:   ☐ Admin    ☐ Corporate    ☒ Ops    ☐  Safety    ☐  Training

FLSA Status:   ☐ Exempt ☒ Non-Exempt

Job Status:  ☒ F/T     ☐ P/T      ☐ Temporary

Amount of Travel Required (%): 0%

Reports To: Supervisor

Direct Reports: None

System Job Title: Systems Assistant (SYA-02)

 

POSITION SUMMARY

The WMS Troubleshooter is responsible for resolving WMS and Equipment failures whether human or otherwise. The WMS Troubleshooter will take a proactive approach to define and correct errors. Be available to answer questions and respond back to the team member as well as to the Super User as needed.

As part of the DSV team, Associates are expected to meet company objectives in the areas of performance, safety, and quality.   Associates are expected to comply with all corporate and site-specific policies.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Operations Activity:

• Ad hoc support to team to resolve equipment and or system errors
• Deliver improvement proposals on warehouse activity and WMS system
• Review WMS and operational processes to verify transactions are accurately executed
• Create and submit reports daily on system/operational issues; both opened and closed

 

OTHER DUTIES

• Assist warehouse staff in operational areas as needed.
• Work overtime as dictated by business whether mandatory or voluntary.

 

SUPERVISORY RESPONSIBILITIES

• None

 

MINIMUM REQUIRED QUALIFICATIONS

 

Education and/or Experience

• • Must have a high school diploma or general education degree (GED).
  • 1 years’ experience working in a logistics/distribution/relevant environment.
  • 1 years’ experience working with Warehouse Management Systems (WMS).

 

Certificates, Licenses, Registrations or Professional Designations

• Be able to become MHE certified within 30 days of hire.

 

        Other

• Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate.

 

 

SKILLS, KNOWLEDGE AND ABILITIES

 

Computer Skills

• Intermediate computer skills
• Proficient with MS Office Applications
• WMS functions

 

Language Skills

• English (reading, writing, verbal)
• Business writing proficiency

           

Mathematical Skills

• Intermediate level to verify quantities of product, count inventor