Strategic Account Manager

Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.   Our vision:  A world where everyone is free to focus on their most purposeful work, together.   

About the Role:

• Wrike is revolutionizing the Collaborative Work Management space—a $20B market growing at >15% annually. With over 2 million users across some of the world's most innovative organizations, our platform is changing how enterprise teams collaborate. We're seeking an exceptional Strategic Account Manager to join our high-performing Expand Sales team and accelerate growth within our most valuable customer relationships.

• If you’re a collaborative professional who thrives in a fast-paced environment and enjoys connecting technology solutions to real business challenges, we want to hear from you!

Your Impact:

• Developing long-term (1-3 year) strategic account plans with executive sponsors and establishing governance structures for reviewing progress against these plans.
• Taking ownership of ensuring customers realize and can measure the full value of their Wrike investment; implementing formal value assessment frameworks.
• Demonstrating knowledge of how Wrike integrates with customers' broader technology ecosystem and enterprise architecture.
• Designing complex commercial structures, enterprise agreements, and negotiating non-standard terms appropriate for strategic accounts.
• Conducting high-impact business reviews with executive stakeholders to showcase value, address challenges, and expand strategic vision.
• Proactively identifying and mitigating account risks including competitive threats, executive changes, and shifting business priorities.
• Demonstrating sophisticated understanding of customer's financial drivers and ability to position Wrike investments in terms of material business outcomes.
• Taking a more prominent role in representing strategic customer needs to product teams and executive leadership.
• Implementing advanced prospecting and lead generation tactics to identify new growth opportunities within your existing enterprise accounts.
• Leveraging data-driven insights from Salesforce, SalesNavigator and ZoomInfo to optimize targeting and account penetration strategies.
• Consistently achieving or exceeding quarterly and annual revenue targets through a balance of new business relationships and relationship expansion.

Your Qualifications:

• 8+ years of successful technology solutions selling experience, with at least 5+ years specifically in SaaS environments
• 3+ years of proven enterprise/strategic selling experience managing large, complex accounts
• Demonstrated stability and longevity in previous sales roles
• Demonstrated hunter mentality with a strong focus on generating new pipeline, as well as driving cross-sell, upsell, and expansion opportunities within enterprise accounts
• Background in building and executing multi-year account expansion strategies
• Experience navigating matrix organizations and engaging effectively with senior leadership
• Experience with enterprise procurement processes and navigating complex buying committees
• Strong problem-solving skills with the ability to identify challenges and align solutions accordingly
• Track record of consistently meeting or exceeding quota in enterprise SaaS environments
• Proficiency with selling methodologies like MEDDPICC, Challenger, or Solution Selling
• There will be moderate travel expectations associated with this role (10-20%)

Standout Qualities: 

• Experience in work management, project management, or a track record of selling to our ideal customer profiles (ICPs) in Marketing, Professional Services, Manufacturing or Engineering 

Team Dynamics:

• As a Strategic Account Manager (SAM) you'll own a portfolio of strategic enterprise accounts (5,000+ employees) with established Wrike implementations, focusing on expanding our footprint through deep understanding of customer challenges and delivering transformative solutions.

Our Work Style: 

• Strategic Impact: Opportunity to influence how leading enterprises transform their work management practices
• Collaborative Culture: Join a tightly-knit team that supports your success while challenging you to excel
• Comprehensive Enablement: Access to dedicated resources, including Solutions Consultants and Customer Success Managers. <