Community Bank Manager (54401)

Community Bank Manager

Make a Positive Impact

First State Community Bank is seeking a team leader with a customer service focus for a Community Bank Manager position.

As the Community Bank Manager, you will be responsible for managing the day-to-day aspects of running an FSCB location in accordance with our Vision, Mission & Values. As the Community Bank Manager you'll coach the team to create a high quality banking experience for our customers.

Responsibilities in Accordance with Our Corporate Values

Professionalism

• Ensure daily implementation of the Market Presidents directives while managing the day-to-day operations of the FSCB location
• Understand the roles of the retail team and how they individually perform to create positive customer experiences

Accountability

• Hold team accountable for meeting customers needs, recognizing the customers relationship with us and meeting/exceeding performance goals
• Develops and maintains an awareness of the products and services provided by and through our financial institution
• Provide oversight on all operational activities such as account opening, cash handling, etc., and coaches to the policies, processes and expectations of the bank

Initiative

• Drive behaviors and results to achieve priorities, sales goals, and customer experience while focusing on operational excellence
• Create stability and bench strength by cultivating an engaged and well coached team

Adaptability

• Schedule sales and service staff to effectively meet customer demand at all times
• Reduce variability on how processes are employed on the location to create a consistent customer experience

What You Can Expect

• Competitive pay and benefits package - with variable compensation program based on team performance
• 401(k) with generous employer match benefit
• Helpful, qualified, and available leadership
• A caring, stable work environment

Qualifications

• High school diploma with an emphasis in business courses
• Experience in cash handling and customer service
• Sales experience
• Strong verbal and written communication skills
• Availability to work weekend and/or extended hours as required to run the business
• Ability to transport cash weighing up to 50 pounds
• Must be able to portray a warm, friendly and personable demeanor with our organizations customer base, as well as all FSB team members

Additional Information

Being a First Stater...

Being a First Stater means that you roll up your sleeves and dig in. It means you work hard and do your be