Manager, Retail Channel Operations/Merchandising & Display (Home Appliances)

Position Summary

Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. The company pushes beyond the limits of today’s technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks and digital displays. As an eleven-time winner of EPA’s ENERGY STAR® Partner of the Year Award for Sustained Excellence, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices and operations.

People | Excellence | Change | Integrity | Co-prosperity

Role and Responsibilities

As the Manager of DA Retail Merchandising (Displays), you will lead the execution of Samsung Digital Appliances retail fixtures deployed at retail stores across the US, specifically (but not limited to) the following:

• Project management of retail fixture development from Design Brief to in-store execution, including design agency deliverables, design and engineering drawing approvals, fabrication, shipping, and installation.

In this role, you will partner with Product Marketing, Channel Marketing, Sales, and Retail Operations teams within Key Customers, such as Home Depot and Lowe's, as well as DALT, to deliver the above.

Responsibilities and Duties:

• Co-develop the Design Brief with DG / PM and ensure it meets project objectives and timing
• Ensure all approved assets required by design agencies are provided to meet design deadlines and milestones
• Manage the internal stakeholder review and approval process for fixture designs up to final design and engineering files, and coordinate with the Sales team on customer approval processes and stage gates
• Manage the fixture fabrication process, including vendor selection, scope of work and budgets, materials and fabrication techniques, and timelines
• Manage fixture logistics to store and installing including vendor selection, scope of work and budgets, crew deployment, and timelines
• Track and provide installation reporting, and address gaps and issues as needed
• Provide insights on competitor messaging, fixture design and communication at retail, and partner with DG & PM teams to improve retail displays
• Be familiar with the latest materials, fabrication techniques and technology that could apply to our displays.

Skills and Qualifications

• Bachelor’s Degree preferred but not required
• 8+ years of related experience is required.
• Prior experience in consumer electronics preferred
• Prior experience with displays and merchandising in Lowe's, Home Depo,t and Best Buy preferred
• Prior project management experience in an environment with multiple stakeholders, dependencies, and vendors required
• Prior experience managing, developing, and inspiring marketing staff required
• Prior experience managing fabrication and installation vendors required
• Must be able to identify, analyze, interpret, present, explain, and execute retail marketing strategies and executions
• Must have experience with Microsoft Standard Office Suite and intermediate PowerPoint skills
• Graphic design skills (Photoshop) considered a plus
• Ability to successfully navigate a highly matrixed corporate landscape and lead by influence with strong negotiation and problem-solving skills

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