Intake Specialist Specialty

BENEFITS:

Wellness Resource Center provides a comprehensive package of benefits for our coordinators. Current benefits include:

• Competitive hourly rate
• Medical, dental, and vision insurance and more…
• 401(k) plan and other benefits
• Excellent training program
• Established facility that has been in continuous operation since 1994 and is operated by an international healthcare corporation operating in 40 states.
• Paid Time Off

AVAILABLE SHIFTS AND HOURS

We have a full-time admission coordinator position available for day shift. The schedule will be Monday through Friday, 10:00am to 6:00pm. The Intake Specialist position does have on-call duties on the weekend on a rotation schedule.

ESSENTIAL FUNCTIONS:

• Liaise with client/family of potential admissions to address any questions, concerns, etc.
• Coordinate facility tours with clients and families who are potential admissions.
• Interface with remote admissions team and on-site clinical team for necessary approvals, plan for client arrival, including travel arrangements as applicable.
• Establishes professional rapport with client to ensure that they feel welcomed upon arrival.
• Supports arrival process including coordinating assessment/bed placement process, searches of client belongings/person for prohibited items.
• Orients client to the facility/milieu.
• Liaises with direct care/nursing/clinical team to ensure client is set-up with a treatment plan/schedule as needed.
• Ensures intake paperwork is completed in a timely fashion and documentation is maintained as required.
• May discuss client’s financial responsibility and take payment as applicable.
• Provides exceptional customer service in line with Acadia Healthcare standards.

EDUCATION AND EXPERIENCE

• High-school diploma, GED, or equivalent.
• 1 – 2 years of experience in a patient care environment in a substance use/behavioral health setting, is preferred.
• Must have excellent communication and customer service skills, and an ability to use required computer programs.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Expected hours: 40 per week

 

Medical Specialty:

• Addiction Medicine
• Psychiatry