Sr. Operations Coordinator
University of ChicagoAbout the role
Department
About the Department
Among the Department's numerous accomplishments, many of our faculty members are known for their contributions to the advancement of groundbreaking surgical procedures and techniques, including minimally invasive surgery. In addition to our department's clinical work, our scientists aggressively pursue a diverse range of basic, translational and clinical research projects, including studies on the gut microbiome, tissue bioengineering, stem cell research, cancer and immunotolerance.
This ongoing work and achievement would not be possible without the cohesive effort and commitment of the faculty and staff. We are looking for high energy, collaborative individuals who share our commitment to improving the health of patients in the community and beyond.
Job Summary
Responsibilities
Independently performs high-level administrative duties in support of Section functions including high-quality administrative support for the Section Chief and Vice Chair of Research.
Resolves many office problems independently and facilitates solutions, conferring with supervisor to resolve the most complex issues.
Coordinates office functions, including developing and implementing office procedures and policies.
Serves as a resource to faculty and colleagues in interpreting Department, University, and Hospital policies and guidelines.
Works closely with the Chief Quality Officer on quality measurement and improvement efforts across clinical, operational, and administrative functions within the Section and Department.
Receives, processes, and tracks all bills and expense reimbursements.
Researches, compiles and analyzes data to create reports, proposals and other documents including but not limited to financial and monthly reports.
Composes and edits correspondence, training materials, and Web content.
Oversees and maintains the physical office space, ordering equipment repairs, upgrades, and office supplies.
Manages special projects, functions, and events related to the Section including visitor applications and orientations and various outreach events.
Manages continuing medical education (CME) courses, including the completion of CME applications and coordinating all event-planning details.
Works with faculty prior to the course to prepare course materials, coordinates all event-planning details, works with legal on required contracts, and invoices companies after the courses are completed.
Assists the Section Administrator in setting up processes with Legal, Pharmacy and other related departments in the hospital.
Researches complex scientific information (i.e. Scholarly publications), submits budget applications, and creates learning objectives to include in the CME applications.
Assists monitoring finances for the clinical section. Provides management with regular updates and ensures that spending limits are adhered to and are within budget.
Conducts regular studies and projects, including the development and enhancement of funding opportunities by working closely with the faculty in the section.
May act as a liaison between the section and other University departments.
Performs other related work as needed.
Minimum Qualifications
Education:
Minimum requirements include a college or university degree in related field.---
Work Experience:
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Certifications:
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Preferred Qualifications
Education:
Bachelor's Degree.
Experience:
Experience in a healthcare or academic medical environment, including knowledge in areas of patient advocacy, medical terminology, access, and billing/collections.
Preferred Competencies
Excellent oral and written communication skills.
Excellent interpersonal and customer service skills.
Ability to handle sensitive and confidential situations and information with absolute discretion.
Maintain calm and courteous demeanor and to
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