Strategic Accounts Director - Manufacturing

Pay:$150,000 - $180,000

The pay listed is the salary range for this position. An offer within the posted range will be determined based on several factors, including but not limited to, the individual's qualifications, education, relevant experience, and geographic location. This range is provided in accordance with California’s pay transparency laws.

You may be eligible to participate in a Company incentive or bonus program.

 

Benefits:  ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management

401(k) – You become eligible to make personal contributions beginning the first of the month following 30 days of employment. You become eligible for the ABM match beginning the first of the month following six months of employment. ABM matches your pre-tax and/or Roth contributions, dollar for dollar, for the first 3%. For the next 2%, ABM contributes $0.50 for each dollar you contribute. Your contributions and match are immediately vested.

 

Join a team with one shared mission - to make a difference, every person, every day.  

We are more than 100,000 team members strong, from all backgrounds and corners of the world, with the talent, experience and compassion that enables us to make an impact.   For thousands of clients across the U.S. and in more than 20 global locations, ABM takes care of the people, spaces and places that matter most.  We also take care of our team members —ensuring our company is a great place to work, and our communities are safer, healthier, and more sustainable places to be.  Every team member at ABM can make a difference. Every day. We cultivate a culture where our team members feel seen, heard, and valued and can grow a career and a future with us.    

 

The Strategic Accounts Director is a skilled account management leader within Manufacturing and Distribution.  He or She has a focus on the growth and expansion of strategic accounts and driving cross-solutioning and ABM Plus across those accounts.  This individual should have experience developing strong relationships with complex accounts with service locations in multiple states, managing key sales performance metrics, and driving a high standard of quality for our most valued accounts across North America, the UK and Ireland. 

 

The executive in this position will be responsible for generating client growth, expansion, and retention strategies for ABM, focused on high growth, multi-regional client profiles, including all Manufacturing and Distribution industry markets, and Data Centers as appropriate.  The key focus will be expanding each client to include at least one technical solution on a recurring basis, and expanding non-technical solution service lines throughout the US, UK, Ireland and Canada

 

The Strategic Accounts Director will be an expert in the ABM customer journey by becoming familiar with our customer needs and buyer personas and implementing strategic programs to drive value for our clients. This leader must work to develop both a strong internal and external network of critical stakeholders to help gain insights and formulate growth and retention strategies. Must demonstrate a proven ability to gain influence and collaborate across key functional areas including operations, sales, finance, client experience, all Technical Solutions and Business & Industry groups, human resources and safety. 

 

The successful candidate will have the ability to act both strategically and tactically, in conjunction with a passion for driving growth, expansion, and customer service results for an entire team. 

Essential Functions  

• Lead a Strategic Accounts program with focus on cross functional IG partnerships within MND, ATS, BNI and client experience.
• Build a pipeline of opportunities that enables meeting/exceeding minimum growth and expansion of $40M+ /annually 
• Build flexible teams of professionals to identify, qualify, develop and provide technical solutions to existing ABM clients.
• Identify Upstreaming opportunities that complement existing products and services to create new customer value. For example, by partnering with other companies to develop new products or finding new ways to market existing products or services.
• Client Account Management: Monitor budgets and mitigate scope deviations.
• Lead conflict resolutions.
• Ensure appropriate project resourcing.
• Drive client engagement and assign