Manager - HR Platforms (Workday) & Solutions
Northeastern UniversityAbout the role
About the Opportunity
JOB SUMMARY
The HR Platforms & Solution Manager will serve as both a hands-on Workday configuration expert and a strategic HR technology leader for the Benefits, Advanced Compensation, and Absence modules. This hybrid role combines individual contributor responsibilities—including configuration, testing, and implementation—with team leadership and stakeholder management. The manager will design and deliver scalable solutions, ensure compliance with HR programs, and support system governance while mentoring HRIS analysts and partnering with HR COEs, payroll, IT, and vendors.
Hybrid work arrangement required.
*Applicants must be authorized to work in the United States. The University is unable to work sponsor for this role, now or in the future
MINIMUM QUALIFICATIONS:
Bachelor’s degree in Human Resources, Business, Information Systems, or related field.
5+ years of Workday HCM experience with deep expertise in Benefits, Advanced Compensation, and Absence.
Workday HCM certification in Benefits, Advanced Compensation, or Absence required.
Proven hands-on configuration experience across modules, including testing, deployment, and creating test plans/cases.
Experience with EIBs, Prism, or advanced reporting.
Prior experience leading or mentoring HRIS analysts.
Strong knowledge of global HR processes, U.S. benefits regulations, compensation practices, and leave compliance.
Demonstrated ability to manage projects and deliver results independently and in collaboration with cross-functional teams.
Excellent problem-solving, analytical, and consulting skills, with experience identifying operational issues and implementing solutions.
Strong organizational, time management, and multitasking skills with the ability to manage competing priorities in a fast-paced environment.
Exceptional communication skills (oral, written, and interpersonal) with the ability to partner effectively across technical and business stakeholders.
Proven ability to build strong customer relationships and respond with a service-oriented mindset.
Demonstrated ability to mentor and influence team members while maintaining confidentiality and professional presence.
High attention to detail, accuracy, and thoroughness; hands-on style with strong collaboration skills and positive energy.
· Prior experience in higher education is a plus
Key Competencies
Hands-on technical expertise with strategic thinking.
Ability to balance execution (configuration/testing) with leadership (mentorship, stakeholder engagement).
Strong organizational skills and attention to detail.
Continuous improvement mindset with focus on employee experience.
KEY RESPONSIBILITIES & ACCOUNTABILITIES:
System Management & Configuration
Perform hands-on Workday configuration for HCM Modules with a focus on Benefits, Advanced Compensation, and Absence modules, including business processes, eligibility rules, condition rules, security, and calculated fields.
Design and maintain absence plans, accruals, and time-off programs, leveraging best practice, ensuring compliance with local and federal regulations.
Configure and manage benefit enrollment events, annual enrollment setup, and compliance-driven updates (ACA, COBRA, etc.).
Configure and support compensation cycles, merit processes, bonus plans, and advanced compensation structures.
Partner with IT to provide support on Workday integrations with internal systems (e.g., Payroll, Finance, Time Tracking) and external vendors (e.g., benefits carriers, compensation survey providers), ensuring accuracy, compliance, and data integrity.
Build and maintain custom reports, dashboards, and EIBs to support HR and business needs.
· Technical SME for all systems and software upgrades, implementations, and integration projects.
Develops appropriate test plans, test cases and conducts unit testing, system integration testing, regression testing, and user acceptance testing (UAT) for new functionality and Workday releases.
Lead or contribute to implementation of new Workday functionality, enhancements, and system optimizations.
Projects & Enhancements
Serve as project lead for initiatives such as open enrollment, annual compensation cycles, or new feature releases and enhancements.
Analyze business requirements
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