Member Account Management Analyst I

About the Office of the Massachusetts State Treasurer and Receiver General (“Treasury”)

Our mission is to manage and safeguard the State's public deposits and investments through sound business practices for the exclusive benefits of our citizens, and perform these duties with integrity, excellence, and leadership. Additionally, we strive to provide economic opportunity, stability, and security for every Massachusetts resident.

We are committed to excellence in recruiting, hiring, and retaining diverse and qualified individuals. We value the culture of diversity and professionalism in the workplace and strongly believe that our workforce should reflect our community.

https://www.surveymonkey.com/r/FM68GFV

Purpose of Position:

The Massachusetts State Retirement Board (MSRB) administers a defined benefit retirement plan for eligible employees of the Commonwealth and certain independent entities.

The Member Account Management Analyst is responsible for ensuring the accuracy of non-retired (active) member account and demographic data. The analyst will verify and post incoming data from employers. The analyst will support other processes related to data collection, balancing, and reporting on member account data.

Essential Functions and Responsibilities:

• Develop in-depth knowledge of MSRB employer payroll reporting system, related rules and policies.
• Validate and post incoming employment and payroll contribution data
• Identify and correct anomalies; support actuarial reporting and data request fulfillment.
• Verify regular compensation; reviewing earnings types and collective bargaining provisions; refer questions to legal team for review
• Verify, request, and post incoming transfers of service
• Monitor and correct employment and account balance data
• Enter payroll receipt vouchers
• Monitor federal and state compensation limits
• §401(a) fund monitoring (with finance)
• Post annual interest; generate and verify members annual statements
• Balance the supplementary schedule monthly (with Finance Unit)
• Create incorrect rate refunds and buybacks for approval by the refunds and buybacks teams ◦ Provide ESS Portal support
• Provide employer training (with training)
• Military LOA tracking/billing
• Other tasks as assigned

Other Duties and Responsibilities:

• Develop proficiency with OnBase ECM System
• Ability to prioritize projects, handle deadlines and work well under p