Professional Services Consultant - Data Security

About Us:
We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We’re driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people.

How We Work:
At Proofpoint, you’ll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary in future-focused problem-solving, Exceptional in execution and impact.

Corporate Overview
Proofpoint is a leading cybersecurity company protecting organizations’ greatest assets and biggest risks: vulnerabilities in people. With an integrated suite of cloud-based solutions, Proofpoint helps companies around the world stop targeted threats, safeguard their data, and make their users more resilient against cyber-attacks. Leading organizations of all sizes, including more than half of the Fortune 1000, rely on Proofpoint for people-centric security and compliance solutions mitigating their most critical risks across email, the cloud, social media, and the web.
We are singularly devoted to helping our customers protect their greatest assets and biggest security risk: their people. That’s why we’re a leader in next-generation cybersecurity.
Protection Starts with People.  Proofpoint.

The Role

The Professional Services Consultant will oversee implementations and consultative engagements for the Proofpoint Data Security products. This includes Data Security Posture Management (DSPM) Insider Threat Management (ITM) On-Premise and SaaS, Email DLP, Endpoint DLP, Cloud Application Security Broker (CASB), SaaS Isolation & Adaptive Access Control (AAC), and Proofpoint Isolation. This individual will develop new services, implement best practices, and assist in customer escalations as needed. The ideal candidate has the demonstrated ability to ensure successful service delivery and customer success as well as third party DLP solutions (Microsoft + Symantec DLP offerings) to support migrating legacy solutions to the Proofpoint Data Security Posture Platform. Proofpoint’s Consultants are service delivery experts who manage and align client business priorities with data protection strategies. As subject matter experts on a wide spectrum of information security models, best practices, and operational strategies, our Consultants reduce clients’ security risk by mapping technology to organizational processes and resources. This role is challenged with delivering innovative ideas and solutions that derive measurable results. This is a critical and visible role as it involves support for several of Proofpoint’s top accounts. The Consultant must be confident in working with technical resources, analysts, project sponsors, and executive levels to provide excellent service delivery and communication which includes product deliverables, conducting conference calls/meetings, consulting process reviews/workshops, and briefings. The position requires the ability to work with non-technical managers and executives to develop technical and business requirements for their company’s custom data security program.

Your day-to-day

• Thoroughly scope engagements through assessing the client’s operations and business processes, gathering key business and functional requirements, and making recommendations to optimize Proofpoint technologies.

• Provide strategic program design solutions that allow clients to identify, protect, monitor, and manage their most protected data, and people.

• Work with the broader Professional Services, Support, Engineering, and Product teams to address customer concerns and manage escalations.

• Work closely with your corresponding sales organization to ensure customer needs are met and customer satisfaction continues to rank high.

• Present updates to management identifying risks, challenges, and proposed solutions.

What you bring to the team

• Minimum of 1-2 years of experience in IT consulting or related fields.

• Familiarity with Data Security: Data Security Posture Management, Insider Threat Management, Endpoint Security, and/or Cloud Security concepts preferred.

• Proficiency in Windows Server environment; experience with web infrastructure components like IIS and MS SQL is advantageous.

• Basic understanding of Linux infrastructure.

• Exposure to Microsoft or Symantec DLP solutions is desirable.

• 1-2 years of industry experience in a customer-facing role is preferred.

• Clear and effective communication skills, both written and verbal.

• Demonstrated organizational abilities with a keen eye for detail.

• Commitme