Clinical Experience Liaison- Education

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

Essential Functions and Responsibilities:

• Provide support of policies, programs and training to internal and external stakeholders.
• Support the recruitment and hiring of clinical supervisors, including set-up and maintenance of Workday accounts.
• Develop, maintain, and train clinical supervisors and host teachers training
• Track training completion to ensure meeting state and accreditation requirements
• Develop and maintain support sites and resources
• Provide support to clinical supervisors and host teachers on general expectations and requirements. 
• Develop, review, and maintain all resource documents, communication plans and sites pertaining to clinical supervisor and host teacher outreach. 
• Train and calibrate observations and evaluations for student candidates in collaboration with clinical supervisors and host teachers.
• Provide continuous support and feedback regarding the efficiency and success of the GoReact platform.
• Additional responsibilities and projects may be assigned as the position evolves.

Knowledge, Skill and Abilities:

• Must have excellent interpersonal, communication and conflict resolution skills
• Able to communicate knowledgeably and confidently with districts, principals, host teachers, clinical supervisors, faculty and students
• Able to exercise good judgment and demonstrate exceptional organizational and prioritization skills.
• Able to successfully manage, prioritize and carry out multiple job functions among conflicting priorities.
• Strong written and verbal communication skills with the ability to present information clearly and accurately

• Must be resourceful and able to gather information and/or policies to solve complex problems
• Understands WGU Teachers College programs, policies, and procedures
• Provides accurate information and high-quality customer service at all times

• Models and demonstrates WGU’s Leadership Principles

Competencies: 

• Problem Solving Skills:  Investigates appropriate resources and involves partners when appropriate; future-oriented; assesses what will help/hinder achieving goals; focuses on what is important.

• Interpersonal Skills:  Deals with others in a considerate, respectful, and unbiased manner; approaches conflict proactively; solicits and shares feedback openly; listens with empathy and maintains composure.

• Accuracy:  Draws on factual information garnered from careful cultivation of a broad knowledge of WGU’s goals and processes; investigates beyond assumptions.

• Adaptability:  Course corrects behaviors and communication style to meet the needs of a wide range of situations; tackles obstacles appropriately; is comfortable with ambiguity.

• Reliability:  Accountable to others; does what it takes to get the job done; actions are consistent with words; follows through on commitments; exhibits exceptional integrity.

• Attitude:   Displays commitment to the organization and to personal growth; self-motivated and able to motivate and inspire others; asserts self appropriately to champion ideas; tells the truth in a direct and constructive manner.

• Initiative:  Self-directs with a strong bias for action; leads the way in improvement of performance or processes; displays keen interest in students and organization. 

Job Qualifications:

Minimum Qualifications:

• Master’s degree
• Experience supporting student clinical experience positions and/or programs

Preferred Qualifications:

• 3-5 years of prior experience in a K-12 educational setting
• 1-2 years of prior knowledge and experience how to evaluate a teacher in a classroom
• 1-2 years of working with Higher Education (College and University level)
• Competent with technology, data entry, calendaring, MS Office suite, and database, or equivalent experience.
• Public speaking and presen