Administrative Assistant III - University Housing 2024

Job Description:

The Administrative Assistant (AA) is responsible for the day-to-day management of the University Housing office and is the primary account manager responsible for tracking and reconciling all purchase and check requests, receipts, and invoices. The AA is responsible for all departmental billing, receipting, processing of applications, waiting lists and cancellations, room assignments, hall and room transfers, and other tasks and projects related to residence hall occupancy. The AA will be primarily responsible for the daily management of the StarRez software, including generating multiple reports and maintaining the accuracy and integrity of student and staff information and records. The AA will work under the supervision of the Assistant Director of University Housing and Residential Education. This is a full-time, classified position within the Department of University Housing.

Date of first consideration: January 15, 2025

Duties and Responsibilities:

• Oversee the daily operations of the University Housing office, ensuring smooth functioning of all housing-related activities. This includes managing student records, handling application processes, and maintaining secure files as part of the housing and application process.

• Act as primary customer service contact for University Housing.

• Maintain professional and student staff employee files, and act as the departmental human resources coordinator. Manage recruitment, training, and personnel documentation in accordance with University Housing policies.

• Responsible for processing and reconciling student data in the StarRez and Banner systems. Maintain and refine the processes associated with these systems and serve as the departmental account manager, ensuring staff are trained in system usage and procedures.

• Manage all student billing processes, including charges for academic year rent, meal plans, and postal boxes. Act as the departmental cashier, handling the assessment, processing, refunding, and receipting of housing-related payments.

• Maintain and update waiting lists for housing assignments. Coordinate the room transfer process and ensure proper management of room consolidations each fall and spring semester, in collaboration with the Community Coordinators.

• Oversee the day-to-day management of the University Housing key inventory. Collaborate with the Facilities Manager to review and update access control policies to ensure secure and efficient management of housing facilities.

• Review, revise, and update the University Housing application and license agreement annually.

• Perform other duties as assigned to support the department's operations.

Education and Experience Requirements:

Minimum:

• 2 Year / Associate Degree

• Proficiency in various office software packages including word processing, spreadsheets, and email

• Must have excellent written and oral communication skills

• Two years in office management or relevant experience required

Preferred:

• Knowledge of StarRez software

• Knowledge of Microsoft Office and Google Suites

• Knowledge of Banner Self-Serve and Internet Native Banner

• Previous experience in a college or university housing setting

Documents:

• Resume

• Cover Letter

• Contact information for three professional references

Southern Utah University does not discriminate on the basis of race, religion, color, national origin, citizenship, sex (including sex discrimination and sexual harassment), sexual orientation, gender identity, age, ancestry, disability status, pregnancy, pregnancy-related conditions, genetic information, military status, veteran status, or other bases protected by applicable law in employment, treatment, admission, access to educational programs and activities, or other University benefits or services. For more information or contact information, please visit https://www.suu.edu/nondiscrimination/.