Lead Market Development

Job Description:

This position will only be located in the location(s) posted. No relocation is offered.

AT&T will not hire any applicants for this position who require employer sponsorship now or in the future.

Join AT&T and help shape the future of communications and technology that connect the world. We value innovators who seek to explore the unknown and challenge the status quo. Bring your bold ideas and fearless spirit to redefine connectivity and transform how people share stories and experiences. At AT&T, you won’t just imagine the future—you’ll build it.

What you’ll do:

The FirstNet Response Operations Group (ROG) Division Chiefs are available 24x7x365 in response to requests from public safety agencies. There are frequent weekend and evening hours required.

Pre-Incident:

• Monitor provided systems/communications for reports of:

  •  Emergency/unplanned network augmentation requirements affecting FirstNet customers

  •   Requests for FirstNet deployable coverage for planned events (festivals, sports, parades, etc.)

  •  Planned network maintenance outages affecting FirstNet customers

• Directly interface with Network Disaster Recovery, GTOC, Sales, Radio Access Network, External Affairs, and other internal response partners

• Build and maintain relationships with key stakeholders, including state and federal officials, within assigned region,

• Participate in trade shows, panels and other events as requested by leadership and stakeholders

• Maintain all assigned equipment

Response:

• Intake and triage all public safety requests for connectivity support

• Function as the Response Operations Incident Commander or Section Chief during an incident/event

• Maintain “cradle-to-grave” visibility and responsibility for all deployments in assigned region

• Monitor all applicable Key Performance Indicators and escalate when necessary to ensure compliance with all contractual obligations

• Deploy as directed to emergent or planned events, potentially for several days

• Develop Incident Actions Plans for planned and large-scale emergent events

• Prepare and communicate Situation Reports as required

• Communicate with public safety partners to ensure initial and ongoing requirements are met

What you’ll need:

The FirstNet ROG division supports our nation’s first responders in providing, operating, and assuring critical services for the full spectrum of public safety operations including coordination and direction of deployable FirstNet assets when the macro network is compromised or unavailable to public safety for any reason.  You will be providing FirstNet deployable communication assets and other solutions to first responders where required.

What you’ll bring:

• Required Experience:

  • 5+ years of direct public safety experience

• Required Qualifications:

  • Must be willing to live within the following states of FEMA region 9 (California, Nevada, Arizona)

  • Extensive experience in responding to and managing emergency events.

  • Demonstrated track record developing and maintaining relationships with public safety agencies.

  • Short notice long term travel

  • Must be willing to work 24x7x365, including evening hours and weekends

  • Valid driver’s license

• Desired Education:

  • Bachelor’s degree (BS/BA) preferred

• Desired Qualifications:

  • Demonstrated knowledge of mobile and core network operations

  • Demonstrated track record of transferring strategic thinking into tactical steps, with measurable outcomes.

  • Relationship management

  • Critical business and technical decision making

  • Experience working with municipal, county and state government

  • Excellent written and oral communications skills

Supervisor: No

Note:  Candidates with arrest or convictions records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act. Relevant Material Job Duties for which Criminal History may have a direct adverse, and negative relationship potentially resulting in the withdrawal of the Conditional Offer of Employment Contact with Customers/Candidates/Clients