Principal System Engineering

Job Description:

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

About the Team:

At AT&T, we’re connecting the world through the latest tech, top-of-the-line communications and the best in entertainment. Our groundbreaking digital solutions provide intuitive and integrated experiences for millions of customers across online, retail and care channels. Join our mission to deliver compelling communication and entertainment experiences to customers around the world as we continue to evolve as a technology-powered, human-centered organization. As part of our team, you’ll transform the way we deliver a seamless customer experience with digital at the center of all you do. In our world, digital is much larger than just an eCommerce channel, we are transforming all channels to digitally perform as one team to create a better customer experience. In 2023, the digital transformation will revolutionize the digital space, and you can build a career that will propel your future.

About the Job:

• The principal-System Engineer position is responsible for all functions involved in the quality assurance and test execution for the Consumer applications.

• Using testing techniques, design, develop, analyze test plans and strategies, write and execute test cases, and troubleshoot defects for applications.

• Determine integrated testing solutions that include cross dependencies between organizations and programs, develop data and environment strategies utilizing architectural skills and methodology to meet performance, usability, scalability, reliability and security needs.

• Responsibilities may include IST/UAT, E2E testing which encompasses the entire Salesforce customer experience testing.

• This position is required to provide software engineering services which includes quality control, and production support testing, and liaison to the key stakeholders.

• This is a technical position providing solutions for one or more software engineering disciplines and works closely with development, product management, project management, and leadership, drives adoption of the right technologies and platforms to meet the overall technology vision, roadmap and strategy established by Technology Development.

• Drives consistent standards, tools, and best practices across the team with the overall goal of improving application reliability.

• Responsible for developing creative options and alternate testing/release strategies for meeting aggressive goals in terms of time to market in a very fast paced and dynamic environment.

• Establishes clear SLAs (Service Level Agreements) for the testing/delivery partners and teams and closely monitors SLA compliance in terms of application quality, maintainability, scalability, and security.

Responsibilities and Day-to-Day View:

• Develops, Implements, and Manages process to ensure that products meet required specifications for quality, function and reliability prior to delivery

• Hands on experience with test automation and able to drive team automation needs

• Identifies and sets appropriate quality standards and parameter for products

• Should be responsible for the QA assignment and activities

• Assures that the program is governed in all respects

• Defines priorities and scope breakdown to be delivered to QE

• Apply risk-based techniques to ensure that QE provides an adequate level of confidence based on defined coverage criteria

• Designs repeatable, verifiable, and traceable test cases and is responsible for building feature traceability

• Understand impact of new features on existing automation scope and plans the required maintenance

• Creates automation development build up plan for the release Has full accountability for the delivery of high-quality code tested each program increment.

• Creates Automated Execution Plan during the scheduled test cycle

• Sprint/Release planning with Test Architects/Testers

• Manages risks and issue resolution to drive efficient and quality results

• Manages resources for program to ensure proper staffing and capacity

• Manages adherence to SLAs

• Collaborate with Developers, Business, and multiple global stakeholders to drive QA agenda Qualifications

• Deliver regular reports that provide qualitative and quantitative descriptions of business performance

• Works with Automation & Performance Leads & Architect for continuous Delivery & Management

• Lead, guide and