Salesforce Solutions Architect

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If you are a current Austin Community College employee, please click this link to apply through your Workday account.

Austin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester.  We embrace our identity as a community college, as reflected in our mission statement.  We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.

As a community college committed to our mission, we seek to recruit and retain a workforce that:

• Values intellectual curiosity and innovative teaching

• Is attracted by the college's mission to promote equitable access to educational opportunities

• Cares about student success and collaborates on strategies to facilitate success for populations including; first generation college students, low-income students, and students from underserved communities.

• Focused on student academic achievement and postgraduate outcomes

• Welcomes difference and models respectful interaction with others

• Engages with the community both within and outside of ACC

Job Posting Title:

Salesforce Solutions Architect

Job Description Summary:

Salesforce Solutions Architect will drive Salesforce solutions delivery, support design, build, and deliver solutions that help implementations succeed. This may include creating prototypes and proofs of concept to help define requirements. They will recommend implementations that are scalable, sustainable, and add value. The role will work closely with the product managers and other ACC stakeholders to architect and build the future of the platform at Austin Community College District (ACC).

The Solutions Architect will also need to be business-oriented and results-focused, helping the college to enhance its operations through Salesforce implementations.

Job Description:

Description of Duties and Tasks

Essential duties and responsibilities include the following. Other duties may be assigned.

• Expert in developing custom solutions on the force.com platform leveraging Lightning, Apex, Visual Force, Integrations and out of box Salesforce tools.

• Direct involvement and/or oversight of developing business requirements, specifications, process flows, application design.

• Provide technical expertise in the planning, analysis, implementation, and delivery of innovative solutions around Salesforce

• Provide technical guidance in the creation, maintenance and upgrading CRM platform, Communities and Sites.

• Experience factoring Salesforce limits into an enterprise architecture

• Demonstrate a deep knowledge of all Salesforce product offerings

• Strong technology leadership skills required

• Outstanding presentation, communication, and facilitation skills

• Self-starter with proven ability to successfully kick-start new initiatives and to drive complex issues through analysis and resolution

• Collaborate with colleagues and customers to create prototypes and proofs of concept as a means of eliciting and defining requirements,

• Review solutions and recommend improvements, collaborative projects and workstream planning.

• Other duties and responsibilities depending on the business needs

Knowledge

• Integration with external systems.

• Project management skills.

• Expert knowledge of Salesforce.org and Salesforce EDA architecture

• Ability to work in a cross-functional environment to help support and enhance business systems

• Excellent verbal communication skills in articulating the functional and technical aspects of product capabilities

• Ability to plan and execute tasks in a structured manner

• Able to work, collaborate and contribut