OEBB/PEBB Director of Operations and Program Policy (Business Operations Manager 3)

Initial Posting Date:

10/14/2025

Application Deadline:

10/21/2025

Agency:

Oregon Health Authority

Salary Range:

$8,097 - $12,522

Position Type:

Employee

Position Title:

OEBB/PEBB Director of Operations and Program Policy (Business Operations Manager 3)

Job Description:

Opportunity Awaits, Apply Today!  - OEBB/PEBB Director of Operations and Program Policy(Business Operations Manager 3)

This position is responsible for oversight and overall management of the OEBB/PEBB internal operational structure and directs and manages OEBB and PEBB administrative functions and activities in key functional areas like benefits management, member services, eligibility compliance and communications. This position has authority to act as the OEBB/PEBB Deputy Director or OEBB/PEBB Director in the absence of or as delegated by the OEBB/PEBB Deputy Director or OEBB/PEBB Director.

This position falls under the BOM3 classification. The AA Rate Pay Range for this position is $ 8,097.00- 12,522.00 USD Monthly. The information in your application will be used to complete an Equal Pay Analysis to determine salary placement upon hire.

For a full review of the position description, which describes the job duties of this position please click here.

If this opportunity aligns with your strengths, background, and commitment to fostering inclusivity, we encourage you to apply! At the Oregon Health Authority (OHA), we value diversity and encourage applicants from all backgrounds and experiences to help us build a stronger, more equitable future for all.

What We Are Looking For

Minimum Qualifications: These qualifications must be visible in your application for consideration.

Seven years of supervision, management, or progressively related experience; OR four years of related experience and a bachelor’s degree in a related field.

Desired Attributes: The following are skills and lived experiences that we have identified as key to success in this role at OHA. These are the attributes we are looking for in our top candidate. If you possess any of these, please let us know in your resume and cover letter.

• Cross-functional Operational Experience: Proven experience managing day-to-day operations with cross-functional teams (communications, customer service, compliance, billing, and benefits management) in a complex benefits administration environment.

• Policy Expertise: Skilled in interpreting and implementing policies, statutes, and regulations across multiple interest groups, and preparing policy analysis, fiscal reviews, and testimony related to healthcare legislation.

• Customer-Centered Mindset: Able to resolve complex member issues through creative, compliant, and empathetic solutions. Committed to delivering respectful, responsive service—even when decisions may not favor the member. Customer Communication: Demonstrate strong written and verbal communication skills, including accessibility and plain language standards and professional correspondence.

• Partner/Constituent Engagement: Proficient at building strong relationships with state agencies, educational entities, vendors, and board members, and providing timely and effective information and responses.