Director of Human Resources

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Employee discounts
• Free food & snacks
• Health insurance
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

Job Overview 

The Director of Human Resources understands that the hotel will only be as successful as the associates who are in it, and make it a priority to foster a positive culture of engagement- filling our team with passionate associates who love our industry. An HR Director is responsible for the daily operations of the Human Resource function; including full-cycle recruiting, training and development, and coaching & counseling, and administration. An HR Director will help build their team's leadership skillset and HR business acumen.  HR Directors will work closely with the General Manager regarding short and long-term goals and manage expenses within approved budget parameters.  

HR Directors must have a welcoming and approachable personality and demonstrate genuine concern for guests and employees. HR sets the tone for others in stressful situations by responding in a cool, calm, and collected way. Creating confidence and trust is a must and must be viewed by others as honest and direct. You must be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels. You are a self-improver who develops a variety of approaches and communication techniques tailored to each situation.  

The person having this position must possess good communication skills, have the ability to resolve conflict and have a thorough understanding of LINE policies, procedures, and expectations.   

Because of the fluctuating demands of the company’s operation, it may be necessary that each employee perform a multitude of different functions; therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other employee is expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.   Essential Functions & Responsibilities 

1. Establish and maintain good communications and teamwork with fellow colleagues and other departments within the hotel 
2. Respond to internal and external HR related inquiries or requests and provide assistance as needed 
3. Redirect HR related calls or distribute correspondence to the appropriate person of the team 
4. Maintain records of personnel-related data (payroll, benefits, personal information, leaves, turnover rates etc.) in both paper and the database and ensure all employment requirements are met 
5. Act as a liaison with other departments or functions (payroll, benefits etc.) 
6. Lead the recruitment/hiring process by sourcing candidates, performing background checks, assisting in shortlisting, issuing employment contracts etc. 
7. Schedule meetings, interviews, HR events etc. and maintain the team’s agenda 
8. Coordinate training sessions and seminars 
9. Ensure new hire orientations are conducted 
10. Develop the onboarding process and update new hire records 
11. Implement policies and procedures  
12. Respond to unemployment claims 
13. Coordinate and facilitate benefit enrollment meetings 
14. Process payroll edits and review payroll for accuracy 
15. Review insurance carrier invoices for accuracy 
16. Assist in recommending and supporting employee relations programs 
17. Produce and submit reports on general HR activity 
18. Adhere to all standards of operations, policies and procedures, manuals, memos and verbal instructions 
19. Maintain “open door” communication with employees 
20. Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control  
21. Responsible for interviewing, selecting, training, guiding, managing and scheduling personnel 
22. Monitor and develop employee performance to include, but not limited to, providing supervision, conducting counseling, evaluations, setting annual goals and delivering recognition and reward 
23. Ensure staff understands their job expectations before holding them accountable 
24. Maintain awareness of documentation needed and retained in employee files 
25. Be familiar with all safety and emergency procedures including OSHA requirements 
26. Attend relevant meetings 
27. Must be courteous and gracious, maintaining a professional demeanor at all times   

Knowledge, Requirements and Skills 

1. Bachelor's degree in human resources, business administration or relevant field; additional education in Human Resource Management a plus