Medical Laboratory Technician Lead

 

 **SIGN ON BONUS ELEGIBLE FOR EXTERNAL CANDIDATES***

Riverway Clinic has an exciting opportunity for a full-time Medical Lab Technician (MLT) Lead to work in the Lab department at our Elk River location. This daytime position focuses on excellence toward patient centered care and patient relationships.  Duties include performing blood draws per provider orders. Performing routine testing for use in treatment and diagnosis of disease, in accordance with clinical and governmental standards. Excellence is to be centered on patient care and patient relationships and is the responsibility of all employees

RIVERWAY CLINIC JOB DESCRIPTION

JOB TITLE: Medical Laboratory Technician 

DEPARTMENT: Laboratory

REPORTS TO: Laboratory/Radiology Supervisor

DIRECTION OF OTHERS: None

POSITION PURPOSE:

Performs blood draws per provider orders. Performs routine testing for use in treatment and diagnosis of disease, in accordance with clinical and governmental standards. Excellence is to be centered on patient care and patient relationships and is the responsibility of all employees.

POSITION RESPONSIBILITIES:

People: Teamwork

Assists in orientation and training of new personnel as assigned to ensure established procedures are clearly understood and followed. Documents training on the training checklist.

Participates actively in self-development and educational activities.

Handles patient’s questions, concern regarding procedures.

Identifies and works to resolve problems with other departments and individuals in a constructive manner.

Focuses on solving the problem, not blaming.

Effectively shares job knowledge with new employees.

Places team goals above own interests.

Health: Data and Quality

Prepares, analyzes, evaluates and documents patient specimens in various departments within the laboratory.

Communicates results (via telephone, paper or computer) to providers in accordance with laboratory procedures and policies.

Participates in quality improvement activities including analyzing proficiency testing samples, performs and documents quality control, monitors and distributes results according to established guidelines to ensure accuracy of tests performed in the clinic.

Performs phlebotomy and capillary punctures on patients to obtain samples for testing in accordance to lab policy and procedure.

Performs various clerical duties as assigned such as filing paper orders, result sheets, monthly paperwork (QA).

Prepares test orders and specimens for testing and/or transfer to reference laboratory.

Maintains proper use of standard precautions, protective barriers, use of aseptic technique and disposal of infections/hazardous waste.

Complies with Code of Conduct.

Identifies and responds to issues of confidentiality, performs within legal and ethical boundaries.

Complies with applicable legislation such as OSHA, CLIA and COLA standards.

Experience: Patient Service

Answers incoming calls and respond appropriately. Greets patients warmly and instructs on specimen collection procedures.

Recognizes and responds to written, verbal and nonverbal communications in an appropriate and timely manner.

Greets patients with a warm welcome and completes interactions with a warm closure.

Patient Advocacy: Assures patient’s rights to privacy, safety and confidentiality.

Respects, embraces and values diversity.

Stewardship: Financial

Monitors and requests lab supplies to ensure proper inventory and avoid interruption in service.

Performs and documents maintenance, troubleshoots and documents equipment malfunctions, contacts repair service and instructs other employees in proper instrument use to ensure proper functioning of laboratory equipment.

Performs other duties and responsibilities as assigned.

CUSTOMER SERVICE:

Greet patients with a warm welcome and completes interactions with a warm closure.

Patient Advocacy: Assure patient’s rights to privacy, safety and confidentiality.

Respect, embrace and value diversity.

Project a professional image through appearance, positive attitude and constructive interactions.

ORGANIZATIONAL BEHAVIORS:

Definition:

Organizational behavior is the building and maintaining of solid interdependent relationships within the department, clinic and throughout HealthPartners Family of Care.

Performance is up to standard when:

Shows interest in and keeps informed of department and organizational changes within the GHI system.

Provides honest and constructive input during policy formation. Accepts and supports final decision.

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